North and South Carolina Auto Repair

My fiancé took her car here to check a light that had come on. They called us a day later, quoting us $3,700 for three different things (claiming one of the parts she needed cost $1,500, explaining the high quote). We took it to get a second opinion and are paying about $400 (including paying for the supposed $1,500 part that actual costs another repaid show about $120). This is the second time Woodie's has been shady about pricing for me. I tried to use them a few years ago and this happened but I thought my fiancé would have better luck at a different location. Horrible. *** FOLLOW UP - We were also charged $175 to have them do this quote and perform no work.

Had a valve cover replaced here. Few months later I developed an oil leak. Woodies ensured me that everything would be covered under warranty and got me an appointment the next morning. They drove me home from drop off and picked me up when the car was done with their complimentary shuttle. Car runs great. Awesome customer service and they stand by their warranty. The manager Zach was a solid dude and made the whole process simple. Highly recommend this shop.

Visited Woodie's this morning , I was pleased through and through with the time they spent to explain their findings after an inspection. This actually even felt differently than anywhere else I've been. 100% satisfied !!!

Check engine light and VSC light were both on. I had this issue previously with a different repair company and was diagnosed faulty gas cap. For 8 months I would tighten the gas cap and the problem would resolve itself. Until one day when the lights just stayed on. I changed the gas cap (purchased from dealer) but the lights just stayed on. So I took it to Woodies thinking they would just reset the codes. I agreed to pay the 140 fee to diagnose. The diagnosis was again a faulty gas cap. I explained the cap had just been changed 1 week ago from a dealer! He insisted it was still the cap and would cost 279.00 to replace the cap including the agreed 140. I paid the agreed amount 140.00. The light remained on. The next day I would drive to Chicago for a planned trip. I took my car to my mechanic in Chicago who simply reset the codes for no charge. I have driven my car since being reset and with several tanks of gas refills and the light remains off. I would have expected Woodies to just reset the codes after finding out the cap was already changed. I guess I just need to drive to Chicago from Charlotte to get good customer service.

The employees at this location are absolutely excellent. I unfortunately had a flat tire that had just been repaired, I showed up with out an appointment. They were incredibly helpful, went out of their way to show me the problem. They brought me in the back, were honest, kind, and went above and beyond. I believe the girl at the front desk was named Aliyah, she was incredible! She even helped me with the company that messed up my tire write up a report so I could get another tire free of charge. There was no charge for my services, even though they pumped my tire up to return to the previous location, wrote a report, took pictures, spent a very long time with me. Seriously excellent!!

Just went for state inspection and oil change. What I didn't expect was a drop n pick up service they provided ... Got everything done as required and gave a complimentary 28 point check service for being a new customer.. they don't do body works or window tints as far as I know.. thank you for the service.