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5
Arrowood

I ran over a large screw near their location. They were able to take care of my issue quickly without an appointment. I was made comfortable and sent on my way safely. Definitely recommend.

5
Uptown

5
Ballantyne

All vehicle dealerships should follow their example of quality standards and customer service

2
Ballantyne

Their business practices leave ethical questions. Would not return for service.

2
Matthews

Their business practices raise questions regarding their ethics. Not my best experience at a mechanics. They said I needed an oil change when I had just completed one 2 weeks ago? Very suspicious.

1
Uptown

My car's battery was having difficulty maintaining a charge. I lived in an apartment building close to Woodies and often visited the shop for non-automotive things. They seemed to be very reliable and trustworthy at first. On my first visit to Woddies, I paid nearly well over $1k for a new alternator. Despite this significant investment, my car would not start the next morning. Woodies has a "warranty" on all its services, but I had to pay for the towing back for the second visit. Even though I explained to them that I had a new battery installed three days before Woodies installed the alternator, the manager said the new alternator would drain that battery but would not drain a new one installed by Woodies (Point of confusion: if an alternator constantly drains new batteries, how will a car ever start? No one at woodies could explain that to me). Two days later, my car could still not hold a charge and again was undrivable. I had to have it towed again for the 3rd visit with Woodies. They kept the car overnight and the next day told me they had no idea what was going on. They asked me what I would recommend. When I picked up the car the 3rd time, the manager told me it might be a complicated electrical issue, and he couldn't even begin to give me an estimate (after I had already paid several thousand dollars). I have very little confidence the Woodies fixed my car or the right problem (evidence: my car still won't start after three visits); I was grossly overcharged for parts and labor. The alternator purchased by Woodies was $600; I googled the alternator part , and the highest price for this part online is $295 (usually around 225). I was also charged 650 for 2.5 hours of labor. I was given no details about what type of technician (if they are experienced or not) or how many techs worked on my car. All in all, nothing was repaired on my vehicle. PS They advertise a shuttle service, but never provide it or offer it. I asked at least 3 times and always got a no. stay away from this place!

5
Uptown

Uptown Woodies has GREAT support and people ready to help.

1
Summerville

Place is a total get over and not trustworthy at all don't go here unless you want to pay for a whole lot on unnecessary stuff ... check out the Better business Bureau..

5
Davidson

Thanks to Darren & the Woodies team - without too many details, I had a "gremlins" car problem that could have SO easily gotten "upsold" to an expensive fix. Woodies solved it quickly & at a fraction of what I expected to pay. Real pro's, thanks!

5
Summerville

Great customer service! Billy was able to get my car in right away. We will definitely be back for our next service.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.