Ballantyne
I tried Woodie's on Ballantyne Commons for the first time last weekend after being a loyal Firestone customer for about 10 years. I had been having issues with my regular shop's customer service, and ended up walking out of a second Firestone a few weeks prior because the manager was so condescending when I was checking in for an appointment. I had a code read by Firestone who quoted me $2,700 to fix an O2 sensor and catalytic converter, and Woodie's did the same job for $1,750. I was a walk in and they were still able to get the job done same-day. The best part was the shuttle service that will take you home and pick you back up when your car is done -- if I knew about the shuttle service sooner, I'd have switched a long time ago! The shuttle driver was the sweetest man named Mr. Ed who was a pleasure to speak with and very friendly. I have had issues in the past with repair shops communicating throughout the process and I had no problem getting timely updates from Woodie's without having to follow up. I am moving close to this location soon and I'm glad to have found a new shop, I'll definitely be back and have already recommended to others. Thank you!
Hi Katie-Anne! We're thrilled to hear about your positive experience at Woodie's! Our team works hard to provide top-notch service at fair prices, and we're happy to have earned your recommendation. We strive to make the repair process as convenient as possible, so we're glad you enjoyed our shuttle service and had a great conversation with Mr. Ed. We appreciate your support and look forward to serving you again in the future!
- Ballantyne