North and South Carolina Auto Repair

Stellar service as always! Never any worries or issues coming from this location! They always listen and take care of my needs! Highly recommended!

My experience was good! Mitch was very helpful. I got a diagnostic and they fixed my spray for the wipers. The front door is where the convenience store is just in case you are wondering. I also liked the follow up to check in after I had my car serviced

On Saturday morning March 29, I woke up with a nail/piece of metal in my tire. The PSI was very low and I was driving from Shelby NC to Charlotte and was worried I would not make it to my Charlotte house on that tire. I stopped by the Ashley Rd location as soon as I hit the city limits, and they could not have been nicer or more helpful. I usually go to the Woodies on McDowell St in Charlotte...now I know that other locations are just as helpful. I appreciate the care that the staff at Ashley Rd took with both my vehicle and me. Thank you!

Car did not take long at all for inspection, which was great, as far as I can tell they did a great job. However I did not appreciate the pushy check outGirl that tried very hard to up sell me on $900 worth of extras. I don't mind the fact that they told me I do mind how pushy she was.

On Saturday morning March 29, I woke up with a nail/piece of metal in my tire. The PSI was very low and I was driving from Shelby NC to Charlotte and was worried I would not make it to my Charlotte house on that tire. I stopped by the Ashley Rd location as soon as I hit the city limits, and they could not have been nicer or more helpful. I usually go to the Woodies on McDowell St in Charlotte...now I know that other locations are just as helpful. I appreciate the care that the staff at Ashley Rd took with both my vehicle and me. Thank you!

Professional Crew. Benz/AC Service. Thank you.

Reliable service done in a timely manner. My auto service go to.

Dana & Patrick at the Charlottetown location are personable and professional. Most importantly an be trusted. I like the option to book appointment online and drop the car the night before

Horrible experience! Stay away from this company! I've been using this company for over four years, and my children have also serviced their cars here. But after my recent experience, I will NEVER return. I had a flat tire on my Tesla, which is under warranty. Naturally, I turned to them for help. They told me they would inspect the tire, and if they could fix it, it would cost $50. My car wasn’t drivable, so I had no choice. Later, some representative called me and said they couldn’t fix it—without any explanation. And despite doing absolutely nothing, they still charged me $50! Fine. I asked them to simply remove the tire so I could take it to the shop where I have my warranty. Their response? No, we won’t do it. And to make matters worse, they refused to return my car the same day because, according to them, “their guy had already left.” Mind you, this was at 6:20 p.m., and they work until 7:00 p.m.! This level of customer service is beyond unacceptable. They are only interested in squeezing money out of you—don’t expect help when you actually need it. My family and I will never step foot in this place again, and I strongly advise you to avoid them as well. Don’t waste your time and money on these dishonest people. There are plenty of other places that charge far less and actually treat customers with respect. 🚨 DO NOT GO HERE! 🚨