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5
Mallard Crossing

The guys at this location were super nice, and helped us navigate getting new brakes and tires. We will definitely be back, and would recommend this location!

Thank you for leaving us a wonderful review! I'm glad we could provide great service for you! If you ever need anything at all please give us a call or stop by the shop!

- Mallard Crossing
5
Mallard Crossing

Kelly H. I had a tire repaired there after being bamboozled by Firestone with no attempt to repair the tire but was told that the tire could not be repaired. Zack was able to have a tech check it out and complete the repair in a few hours. I would highly recommend this service center and will use them again!

Thank you for leaving us a great review Kelly! I'm glad we were able to get your tire repaired and get you back on the road!! Thanks for choosing Woodies! We look forward to seeing you again!

- Mallard Crossing
3
Mallard Crossing

I went to Woodies because it was close to where I live. The associate was great in helping me with what I needed which was new brake pads. He gave me a price and I told him more than once that I did not want pads that were cheap and would squeak. I later scheduled an appointment to have to work done. After a few days the brakes begin to squeak.🙄… as far as my vehicle inspection, everything went well on that. No more break jobs there for me.

Hi Machele, thank you for taking the time to leave us your feedback. We apologize for the inconvenience you experienced with the brake pads. We strive to provide our customers with high-quality products and we're disappointed that this wasn't your experience. We appreciate your business and hope you'll give us another chance to exceed your expectations in the future.

- Mallard Crossing
4
Mallard Crossing

Thank you for leaving us a good review!

- Mallard Crossing
1
Mallard Crossing

All the man at the counter did was complain about working in here. How he did we hit wanting to be there any more. Needless to say, I did not have them complete the service nor will I be back.

Edward, we're sorry to hear about your experience. We assure you this is not the level of service we strive to provide. We value your feedback and would like to discuss this further with you. Please reach out to us at your convenience so we can make things right.

- Mallard Crossing
2
Mallard Crossing

Really good at communication but their parts manufacturer is a bust, as is their prices. Dropped car off Friday afternoon and didn’t get it back until 2 weeks later. They had to order the replacement part three times because the first two didn’t work, and then I had to return <2wks later for the same issue (that I had to, again, go back to later that day because they did not put a panel underneath back on all the way, when I had to go back they handled it very quickly). Seem like decent but for a bad company.

5
Mallard Crossing

Excellent customer service and repair diagnosis.

Thank you for leaving us a great review Bernard!

- Mallard Crossing
1
Mallard Crossing

Customer clerk was chill and nice. Mechanics on deck are incompetent in business. Inspection could've translated into a grand in service work, loses the potential customer due to a slight tint. Never had any issues over the past four years at previous inspections with the tint.

I apologize for your less than perfect experience Autistronaut, when we perform the 28 point inspection we list each and everything the car would need to be considered perfect. From there your service advisor recommends what services are urgently needed and those that are not as urgent. When we perform our state inspections we use a device provided to us by the state to measure your tint. If your tint was too dark to pass that is what our machine determined. It does not benefit us in anyway to fail your vehicle for dark tint.

- Mallard Crossing
1
Mallard Crossing

I had starting problem in my car, tow to this shop and they took 2 complete day and nothing has been done...car was parked where it was dropped with same position....3rd day also the same situation and while followed up they said they will check, but again nothing happened...so wanted to take it away...then they charged me $140 for nothing....this is kind of cheating without doing anything and asked me $800 for repair without even touching me car...also no analysis report has been given....I will not prefer this shop and had my car repaired elsewhere at$350.

Dear Nathan, we're truly sorry for the inconvenience and frustration you experienced. Your feedback matters to us, and we'd like to learn more about what happened to ensure this doesn't happen again. Please reach out to us so we can address your concerns. Thank you.

- Mallard Crossing
5
Mallard Crossing

Great service and honest

Thank you for writing us a wonderful review! We really appreciate your business!

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.