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2
Mallard Crossing

Really good at communication but their parts manufacturer is a bust, as is their prices. Dropped car off Friday afternoon and didn’t get it back until 2 weeks later. They had to order the replacement part three times because the first two didn’t work, and then I had to return <2wks later for the same issue (that I had to, again, go back to later that day because they did not put a panel underneath back on all the way, when I had to go back they handled it very quickly). Seem like decent but for a bad company.

5
Mallard Crossing

Excellent customer service and repair diagnosis.

Thank you for leaving us a great review Bernard!

- Mallard Crossing
1
Mallard Crossing

Customer clerk was chill and nice. Mechanics on deck are incompetent in business. Inspection could've translated into a grand in service work, loses the potential customer due to a slight tint. Never had any issues over the past four years at previous inspections with the tint.

I apologize for your less than perfect experience Autistronaut, when we perform the 28 point inspection we list each and everything the car would need to be considered perfect. From there your service advisor recommends what services are urgently needed and those that are not as urgent. When we perform our state inspections we use a device provided to us by the state to measure your tint. If your tint was too dark to pass that is what our machine determined. It does not benefit us in anyway to fail your vehicle for dark tint.

- Mallard Crossing
1
Mallard Crossing

I had starting problem in my car, tow to this shop and they took 2 complete day and nothing has been done...car was parked where it was dropped with same position....3rd day also the same situation and while followed up they said they will check, but again nothing happened...so wanted to take it away...then they charged me $140 for nothing....this is kind of cheating without doing anything and asked me $800 for repair without even touching me car...also no analysis report has been given....I will not prefer this shop and had my car repaired elsewhere at$350.

Dear Nathan, we're truly sorry for the inconvenience and frustration you experienced. Your feedback matters to us, and we'd like to learn more about what happened to ensure this doesn't happen again. Please reach out to us so we can address your concerns. Thank you.

- Mallard Crossing
5
Mallard Crossing

Great service and honest

Thank you for writing us a wonderful review! We really appreciate your business!

- Mallard Crossing
5
Mallard Crossing

Excellent service

Thank you Ms. Schmidt!! We really appreciate your business ma'am!

- Mallard Crossing
5
Mallard Crossing

You could hang meat in my car after they repaired the a/c. I’m gonna be a repeat customer.

That's great to hear Robert! With this Carolina heat coming to town its crucial your a/c is working properly! Thank you for your business sir!

- Mallard Crossing
5
Mallard Crossing

Thank you Mr. Rowe! We really appreciate your business sir!

- Mallard Crossing
5
Mallard Crossing

Service was great also customer service was excellent and dropped me off at work and picked me up with no problems an this was my first time here doin business

5
Mallard Crossing

Had to have a battery replaced, Eddie went above and beyond to accommodate my busy schedule. Will definitely use their services again.

Thanks for leaving us a wonderful review Carmen!! I'm glad we could provide prompt professional service for you!

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.