North and South Carolina Auto Repair

I am notorious for waiting until the last minute to have my state inspection done and I typically go to another facility but they were completely booked. I called Woodies, and a nice young man spoke with me and told me they could get me in almost immediately. The total wait time was about 45 minutes to an hour but the customer service was excellent. I can't remember the young man's name that I had the pleasure of speaking and interacting with but he was a younger African-American male with short dreads. I definitely plan to come back for next year's inspection.

Superb customer care! I will have my car serviced at Woodie's as needed. I highly recommend Woodie's to anyone. They also provide shuttle services.

I took my 2001 Honda Passport to get a new thermostat and new seals and they did a fantastic job. Miles was very friendly and their shuttle service is great

It was the day before Thanksgiving 2023. This was my second time giving Woodie's a try. This time I made my requests clear, to get confirmation. I wanted my oil changed, my fluids topped off, and a quote for a set of 4 tires. The staff assured me they would do all that I asked. It took them about 2.5 hrs before they called to let me know my car was done. I noticed there was no mention of the quote for 4 tires, and nothing attached to my paperwork once I got in my car. I immediately got on the highway. About 10 minutes into my drive my "check coolant levels" light came back on, so that wasn't topped off. 30 minutes into my drive I try to clean my windshield, still no washer fluid came out. These were low when I took my car to woodies for my oil change before this one. Now, I have to question are they even changing my oil? Both times I went to Woodies the guys at the counter were very kind and knowledgeable. But Im starting to believe that woodies just doesn't like me or my car because once it goes back, nothing I'm promised that comes with the point inspection, ever happens.

Be insanely cautious of this place. My cars battery died while I was in a business trip in NC. They said they could help me out and seemed very nice over the phone - after inspection (which they didn’t quote pricing), they said both the brakes and the battery needed to be replaced. I said I would probably be fine with the battery but not the breaks bc they seemed fine before. They never gave me a quote on pricing and went ahead and did the work on my car while I was at work without my knowledge. Called me and said I owed them over $740 for a BATTERY. The last time I got my battery replaced it was $400 (labor included). This was insane - there is literally a law stating that if the work is over $350, they must quote you on pricing and receive your signature before doing the work. I left work to go to this store and figure out why they would think that was okay and the guy acted aggressive and rude until I brought the law up and he finally backed down but still charged me $570…. I thought that he was definitely trying to pull a fast one so I got my car checked at my regular dealership back home…turns out my brakes were completely fine and this place was just trying to scam me even more. Definitely do not recommend.

I made an appointment for an oil change and bought a set of tires. I checked the air pressure on the way home, 2 tires were set at 40psi, 1 was at 30psi, and 1 was at 25psi. The mechanics also never bothered to reset the engine oil life or put an oil change sticker on the windshield. The upside to this was the manager, Patrick who was quick to fix everything and apologize.

Always good service. Have been using this location because close to my office. Never a pro

I was charged $750 for 2 brake pads and 2 rotors. The standard cost for this is between $250-$300 for the exact work at any credible mechanic. I felt extremely taken advantage of and heavily disappointed at the way they treat their customers. Save yourself some money and stress and go anywhere else.

Takes way too long. I will not be coming back to Woodie's. Nice customer lounge, get comfortable, you will be waiting a long time. Took them 3 and a half hours to inspect my work van and change one headlight. They had my van for an hour and a half before they told me the headlight needed to be changed, which added another 2 hours to the whole ordeal? Staff is friendly, and the facility is nice and clean, with complimentary snacks and TV in the lounge. I simply can't afford to waste that much time waiting for such a basic service. Maybe you can...

Quick service done right, and at the right price!