North and South Carolina Auto Repair

I had an unwelcome and jarring rear tire blowout on 85 at rush hour. After getting my pulse rate down, I found Woodie's. Kyle checked my tire size and no luck with it on hand. Kyle immediately found a way to get my spare put on and have me out the door at no charge. I'll say that again, no charge. I can tell you it changed my day and night. What a class act. Kyle is an employee they should be proud of. Speaks well to the company and culture. I will be seeing them soon to be a paying customer.

Perfect service, friendly staff, Kyle was great, informative and very helpful. I recommend everyone to go there. Keep up with the great work guys.

Don't go here. As someone who works in the dealership business, I chose this location because it's close to my home and they sent me a coupon. Just needed an oil change. Set an appointment for 7am. Right when they opened. Didn't matter one bit, as I still waited 4 hours for it... 4 hours for an oil change...unacceptable. Then when it came time to pickup, I was grossly over charged. They tried to charge me $105 for an oil change. (Even with my $15 off coupon)..after pushing back, they realized that my filter had been billed out 5 times...do you guys not check your paperwork? Or did you just think I was dumb enough not too? Still paid $60 for it after the adjustment and that was including the $15 off coupon.. unacceptable. Oil changes for my 2013 Hyundai should be $40 MAX, anywhere else. After expressing my displeasure, every employee I spoke to also relayed their own displeasure with working there and the company as a whole, it's pricing, it's timing, and it's schedule. This company is predatory to its customers and it's employees. Please, don't go here. I learned this lesson so that you don't have to.

Excellent service, Staff is very knowledgeable including the manager, very knowledgeable and trustworthy.

Came here for suspension work and brakes. Great service and people. Very thankful for the free shuttle service.

Im so Glad we didn’t do business with these folks😘

I stopped by Woodie's to get my state inspection. I arrived at 3 pm, which is 4 hours before closing time. I wanted to wait for my vehicle. Jeffrey told me that I wouldn't be able to wait and suggested I take advantage of their shuttle service. He assured me someone would call when my vehicle was ready. Around 6:30, I got a text alerting me that my vehicle was ready and that someone would call me shortly. A few minutes went by, and no one called, so I took it upon myself to call Woodie's. Jeffrey was on the other end of the line. I inquired when I could expect my ride back to the shop, considering they were about to close. About 25 minutes before closing, he informed me they had no driver. I then asked how I would go about getting my vehicle, and he said I would have to get it in the morning. When I asked why he hadn't shared this earlier, he had no response. I told him I live about a mile away and would walk over, requesting that they not close until I arrived. I arrived at 7:01 pm. Every single light was off, and every gate was closed. If this is not the epitome of poor customer service, I do not know what is.

Woodie's was recommended as having knowledgeable mechanics and straightforward pricing. I called to get a quote on rear suspension work based on an already diagnosed finding. I was told I had to make an appointment (okay, no problem), drop the vehicle off (but you already know where to look), I would be charged to "look" at it (but wouldn't tell me how much), wouldn't give a general estimate for parts and labor (it's literally on the computer on front of you), nor tell me whether the cost of "looking at it" would go towards any repairs (so much for straightforward pricing). Needless to say, I didn't go just so they could take my money and my time. If I can't trust you to tell me basic information (diagnostic fee), then how can I trust your work. If you have to see me to quote services you do everyday, then that's a bigger problem.

Excellent service

I brought my car in for repairs and was charged $500.00 for diagnostic. They replaced one spark plug and charged over a thousand dollars for repairs. I paid and when driving off experienced the car in a worse shape than when I brought the car in. I informed woodies about the condition of the car, eventhough they realized the problem they refused to take ownership. I asked to speak to a manager. Kyle claim to be the manager. I asked for a direct report and he refused to provide that. I mentioned do i need to call the news and he called the police claiming that I refused to leave the store. What I experienced with woodies no customer should be treated that way.