North and South Carolina Auto Repair

I tried really hard to make them my “go to” service department buying extremely expensive Michelin tires for over $1000 going back for the first tire rotation and adding an oil change. Something I’ve done with my cars at 5000 miles forever and they just blew it. My Toyota dealer used to get me in and out in a couple hours for the same service. I had to leave the car there all day long. They called it 130 after I dropped it off at 9 o’clock and asked “where is the wrench for the tires their locked? I said I don’t know. I’ve never had that call before and the car is five years old, I tried to call them a couple times during the day and I couldn’t get through. I was on hold for six minutes and hung up. I finally got a call late around 4 pm so. I asked for them to send the shuttle. They said the shuttle was done for the day. The next day a part they removed to drain the oil fell off and was dragging on the bottom of my car. They caused it, no doubt, and they denied it when I asked them if that could be their fault So I’m going to get it fixed at a dealership not the place to go if you want to own up to a mistake and to do what’s right as a business

Great communication and a quick turn around on some tires. Prices were good and Daniel went the extra mile with customer service. They've earned a return customer.

Phenomenal service. This is the second time I'm leaving a review for Woodie's but first time for this location. We brought our car in for a check engine light and it ended up being a problem that required a great deal of trial and error on the shop's part. They would try replacing a part, that wouldn't solve the problem, so they'd try something else. They only charged us for what caused the problem, not all the other things they tried. I think other places would've charged us for everything they did, and they were so honest and communicative for the week our car was there! I also know their techs are well certified and educated. Would highly recommend this business.

Marcus answered our call when we asked about fitting us in with a leaking tire. They got the tire fixed with a patch and we were on our way in 20 minutes. Thanks Marcus!

Outstanding services, keep up the good work!!!!

First, I would like to say that I appreciate Riley and Billy's hospitality, they were very nice and seem to be professional, which is why I gave this establishment a 1, unfortunately I would not recommend this service and repair shop to anyone, I got my vehicle towed here on 11/21 and didn't get it back until 11/30 (granted I understand Thanksgiving but 9 days is extreme considering I went there for a DIAGNOSTIC), at first I was told that it would be 189 for a diagnostic but since my check engine light wasn't on that turned into 389, which coincidentally now that I have my car back the check engine light is on, I went in with advice from 2 previous mechanics that the problem was related to a electrical problem but once it left Woodies now they are saying that it is the motor and it would be over 7,000 to replace, I'm not happy with my experience, I honestly feel like they got over on me because I'm a female, not to mention that in my receipt it was blank where the "concern, cause, and correction" is but Riley was nice and stated I would be able to come back to pick it up as they aren't able to email a second copy they were only able to email the first copy directly after transaction. Hospitality 100.. Experience 0

First, I would like to say that I appreciate Riley and Billy's hospitality, they were very nice and seem to be professional, which is why I gave this establishment a 1, unfortunately I would not recommend this service and repair shop to anyone, I got my vehicle towed here on 11/21 and didn't get it back until 11/30 (granted I understand Thanksgiving but 9 days is extreme considering I went there for a DIAGNOSTIC), at first I was told that it would be 189 for a diagnostic but since my check engine light wasn't on that turned into 389, which coincidentally now that I have my car back the check engine light is on, I went in with advice from 2 previous mechanics that the problem was related to a electrical problem but once it left Woodies now they are saying that it is the motor and it would be over 7,000 to replace, I'm not happy with my experience, I honestly feel like they got over on me because I'm a female, not to mention that in my receipt it was blank where the "concern, cause, and correction" is but Riley was nice and stated I would be able to come back to pick it up as they aren't able to email a second copy they were only able to email the first copy directly after transaction. Hospitality 100.. Experience 0

First time visiting this business and was extremely impressed: courtesy, professionalism and quality work - and fair pricing! A real pleasure doing business here, I’ll be bringing all our cars here from now on. Thumbs up

Helped me in a.pinch, took me in right away. Fixed the problem in a couple hours, the price was as it should be. Friendly without being overly enthousiastic. Thanks!

Always the best! The only place where we are going for the last 18 years