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5
Arrowood

I called and spoke with Jeff that answered the phone. He has a great voice and was so nice and professional and helpful. His customer service ethic was so good !!!

1
Mallard Crossing

Im so Glad we didn’t do business with these folks😘

Tamyra, we're disappointed to hear you feel this way. We value feedback and would have appreciated the opportunity to address any concerns.

- Mallard Crossing
5
Uptown

Always have excellent service when bringing my car there. Daniel provides excellent customer service and treats me and my vehicle with the utmost respect.

5
Ballantyne

5
Summerville

Woodies Auto Service and Repair did an excellent job with my Nissan Pathfinder! The service was prompt and the price was on point! I would recommend anybody to take their vehicles there! Scott in the office was the best and helped me the whole time!! Overall a great experience!!

5
Uptown

The service is very professional and fast. They have always done a great job with my car. Daniel specifically is very helpful. Ask for him when you go.

5
Carmel Road

I stopped in to inquire about some services that will be needed in coming months and total cost, the service personnel took what information needed and e-mailed me the information that I had inquired about.

1
Mallard Crossing

I stopped by Woodie's to get my state inspection. I arrived at 3 pm, which is 4 hours before closing time. I wanted to wait for my vehicle. Jeffrey told me that I wouldn't be able to wait and suggested I take advantage of their shuttle service. He assured me someone would call when my vehicle was ready. Around 6:30, I got a text alerting me that my vehicle was ready and that someone would call me shortly. A few minutes went by, and no one called, so I took it upon myself to call Woodie's. Jeffrey was on the other end of the line. I inquired when I could expect my ride back to the shop, considering they were about to close. About 25 minutes before closing, he informed me they had no driver. I then asked how I would go about getting my vehicle, and he said I would have to get it in the morning. When I asked why he hadn't shared this earlier, he had no response. I told him I live about a mile away and would walk over, requesting that they not close until I arrived. I arrived at 7:01 pm. Every single light was off, and every gate was closed. If this is not the epitome of poor customer service, I do not know what is.

J E, we're sorry for the miscommunication and inconvenience you experienced. Our goal is to provide exceptional service, and we failed to meet your expectations. Your feedback is valuable, and we will address these issues to ensure they don't happen again. We genuinely apologize and hope you'll give us another chance to make things right.

- Mallard Crossing
5
Eagle

Best service I’ve ever received at an auto shop. After being turned away by Firestone and Pep Boys, Woodies took my truck in immediately, patched 2 tires, and gave it to me for free! I tipped the tech and will definitely be back in the future if/when repairs are needed.

5
Huntersville

I always have a great experience with Woodie's Auto Service & Repair Centers. The staff is very courteous, professional and helpful. I appreciate their expertise and their great customer service!

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.