North and South Carolina Auto Repair

Woodies Auto Service and Repair did an excellent job with my Nissan Pathfinder! The service was prompt and the price was on point! I would recommend anybody to take their vehicles there! Scott in the office was the best and helped me the whole time!! Overall a great experience!!

The service is very professional and fast. They have always done a great job with my car. Daniel specifically is very helpful. Ask for him when you go.

I stopped in to inquire about some services that will be needed in coming months and total cost, the service personnel took what information needed and e-mailed me the information that I had inquired about.

I stopped by Woodie's to get my state inspection. I arrived at 3 pm, which is 4 hours before closing time. I wanted to wait for my vehicle. Jeffrey told me that I wouldn't be able to wait and suggested I take advantage of their shuttle service. He assured me someone would call when my vehicle was ready. Around 6:30, I got a text alerting me that my vehicle was ready and that someone would call me shortly. A few minutes went by, and no one called, so I took it upon myself to call Woodie's. Jeffrey was on the other end of the line. I inquired when I could expect my ride back to the shop, considering they were about to close. About 25 minutes before closing, he informed me they had no driver. I then asked how I would go about getting my vehicle, and he said I would have to get it in the morning. When I asked why he hadn't shared this earlier, he had no response. I told him I live about a mile away and would walk over, requesting that they not close until I arrived. I arrived at 7:01 pm. Every single light was off, and every gate was closed. If this is not the epitome of poor customer service, I do not know what is.

Best service I’ve ever received at an auto shop. After being turned away by Firestone and Pep Boys, Woodies took my truck in immediately, patched 2 tires, and gave it to me for free! I tipped the tech and will definitely be back in the future if/when repairs are needed.

I always have a great experience with Woodie's Auto Service & Repair Centers. The staff is very courteous, professional and helpful. I appreciate their expertise and their great customer service!

They did a great job with the service.

Do not go. I wish I would have read the other reviews. No wonder they have a 2.5 star rating on Yelp. McDonald's has a higher rating and that's saying something. Maybe it's called Woodies cause you get stiffed so hard. Started off that my brakes on my 2004 Honda Pilot went out and called Woodies on 7/2 and asked about their towing the website says they offer, they say they don't offer one and I'd have to pay but they recommend this company, ask how much the diagnostic is and she said she doesn't know. Okay. Call the company (5 stars for American towing they're amazing) to get my car towed to Woodies (7/3) and they say oh you don't pay us we have a contract with them. So maybe the lady at the desk was just new and was grossly misinformed, no problem. Get the diagnostic done, mine was 127.98 btw, the total for brakes, rotors, tires and a caliper was 2,800.39. That's also not including the diagnostic which is ON TOP of work you have done, never paid for a diagnostic when I get work done with someone only if I choose not to get the work done through them. You have to be kidding me! Called another local auto shop and got quoted 1,357.26 for the same things. Disgusting. Anyway, at the time they called for the diagnostic results and gave me the price I said that was a lot and I was going to need to save up a few checks to get it done and I asked if the car was okay to be there. The guy that I was talking to said let me ask my manager, puts me on hold, comes back and says that it can stay there I just need to keep them up to date. I tell him I get payed every 2 weeks and it will most likely be 2 months at least till I save up enough. He said that's fine. I asked if I needed to come in every 2 weeks and make deposits and he said it's not necessary. Cool. I get a text 5 days later asking when I plan to get the repairs done and that I could apply for koalifi. ?? Did I not just tell you 5 days ago my plan?? I text back again that I've already talked to someone and told them it was going to be a few checks till I could afford it. 2 days later get a text saying that I need to come by and pay the diagnostic so they can close my ticket. Was planning to that weekend but between working 730-6 most days it's hard to get off work at the animal hospital I work at because I always have to stay late due to, you guessed it, emergencies. I get a text yesterday threatening me that I need to have my car picked up by the end of the day today (they're open 7-2 Saturdays) or they will be applying for a title lean on my car. Wow. Just wow. Don't go, I will be telling everyone I know not to come to any Woodies unless you want to get pounded with no lube. Oh btw cost breakdown for everything so you know ahead of time: diagnostic-127.98, front brakes caliper and rotor-1257.29, rear brakes and rotor-573.84, 4 tires-969.26, tie rod ends-607.33, stabilizer links-315.97, struts- 867.50, serpentine belt-126.30, spark plugs-310.39, cleaning battery terminals-122.39 (this was the funniest one), new headlight assembly-1285.40 (lol), fuel flush-177.20, coolant diagnostic(just to see where the leak is not fix it)-257.49, oil change with dye(to find supposed leak which I've never had an issue with)-202.60. Let me save you some time and tell you to NEVER go here. Xoxo