North and South Carolina Auto Repair

They got the job done. Good front customer service, I guess. My car was taken in for low tire pressure, which needed to be patched. They patched it and got it back to working condition so that deserves credit. Here’s why my rating is low: 1. They proceeded with the repair without informing me of what was to be done beforehand. 2. $41 to patch a tire. (Apparently, this could be done for $5 at other places, according to multiple local sources. They quoted an oil change to be almost double what I have been paying for at the dealership service. So there’s that.) 3. Large grease stains of someone’s hand on my driver seat now. Sent them a photo. No response.

These guys at this garage are the most helpful and nice that I have ever experienced. The prices are great, and I feel like I can trust what they recommend.

DO NOT!!!!!!! I REPEAT DO NOT BRING YOUR VEHICLE HERE FOR ANYTHING!!!!! I brought my car here the Saturday before Fathers Day explaining that i only had 1 vehicle and couldn’t stand to be without for a long period. They check my car on the Monday after Fathers Day and told me they could have the transmission in by the following Wednesday and the car would be ready the Tuesday after. So i decide to let them do the work. I call the Tuesday after just for them to tell me my car won’t be ready til Friday and that they never promise a to have work done on a Tuesday but rather at the end of the week. I was forced to spend more money in a rental that i already didn’t have. The Friday that they said my car would be ready they tell me my brake line is bad and that under law they could let me take it because of safety protocol. So i figure it’s gone cost $200 plus to get it towed so i might as well let them fix it for $200 more. They told me that Friday it would be ready by 12 but it wasn’t until 6. I was told that before hand that a technician had to drive it to make sure it was safe. Soon as i got in my car as my approaching the stop light i realize i don’t had much brakes to wear I’m nearing touching the floor to make the brakes activate. My brakes were perfect before i took it there. I went this morning now they’re telling me i need new calipers after i just paid $4400 and their technician was suppose to drive & inspect the car for this type of thing before i even got in it. I’m paranoid and scared because i need my car but not having the proper brakes in this busy city traffic is nerve racking

If you want to deal with friendly, honest, and knowledgeable mechanics, then come here. My elderly parents recently traveled to CLT and ended up with a flat tire. Took it to Woodie’s without hesitation. They unfortunately couldn’t patch the tire because it was a sidewall puncture, but they got my dad set up with his spare. They charged us an amazing price for the work done, and the fellas Tony and Johnny were beyond nice.

Great customer service, which is rare in this industry. Good place.

Had my car in for a simple oil change and found a puddle of oil on my garage floor. But they took time to find that I needed $1,200 in repairs. When my husband checked the car he found that the plug was loose and probably only tightened by hand. a very bad rookie mistake... and we leave for a 900 mile trip had this not be found it would have possibly been a terrible outcome for our car.

Great experience using Woodies! Team was amazing. Great customer service. Very patient while I worked through insurance claim issues. Very professional and timely. Overall would highly recommend and use them again. Whitney and Riley were especially helpful!

Brought my vehicle in for a leak on the side/back headliner in the back seat. After doing a water test and claiming they had cleaned out the sunroof drain lines they said I needed to spend $800 to change the 3rd brake light as there was a leak there (no where near where the leak was on each side of the car). I trusted them after taking my wife’s car there for repairs. 2 days after this repair the leak was no better after rain (I brought the car back when it was raining to show them no improvement). They told me I needed to reseal the back windshield for another $200. I ended up pulling back the headliner myself to discover the sunroof drain lines FULL of dirt. I blew those out and put everything back and did a water test at the shop and there was no leak. They would only refund me the diagnostic fee of $130 out of the $800 I had spent to “fix the problem”. They handled this completely wrong after misdiagnosing the leak. I told them I’d pay for the price of the new brake light ($200) but felt like I should be refunded my $600 since their repair did nothing. Shame they can’t admit they were wrong on this one and do the right thing. Won’t be bringing any business back to them ever again.