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3
Mint Hill

Drop my car off around 11:30 am and they pickup me up around 5:45 pm with all the cars put in the shop and I think I was there last customer for the day. I didn't appreciate that I had to do all the calling to see if my car was ready or not , I know that I only got an oil change but I feel like maybe I was quoted a higher price for some tails light because I had an old car. This is my first at Woodie's Auto and my last. I wouldn't have left my car and let them bring me if I thought I would have to wait all afternoon to get my car back. For a oil change it took them 6 six . It also looks like the oil is low in the car but as a say I will not take my car back there again. I feel like they gave me a higher price because I a woman.

Dear Geraldine, we apologize for the inconvenience you experienced during your recent visit. Rest assured that we treat all our customers fairly, regardless of gender or car age. We understand your frustration with the wait time and lack of communication, and we will address these issues with our team. Your feedback is valuable, and we hope you'll reconsider giving us another chance to provide you with the exceptional service we're known for.

- Mint Hill
5
Mint Hill

Woodie's went above and beyond to meet my needs. They tried several different brake boosters until they finally found the one that fit my old Jeep Scrambler. Gil, the master mechanic is brilliant. He identified and addressed many different problems that interfered with the safe drivability of my vehicle. I now have a smooth ride as well as the ability to stop safely. Thank you Team!

I'm so glad we were able to find the right part for your Jeep! Thank you for your business Heather! We look forward to seeing you in the future

- Mint Hill
5
Mint Hill

This place was great ..👍 100% .Dylan had me taking care of with no hesitation and was very knowledgeable about the situation and took the time for me to understand exactly what he fixed .I would recommend this place to anyone needing car services or repairs.Thank you Woodley and I will definitely be using their services in the future.

Thanks for leaving us a great review Shelby!! We really appreciate your business ma'am and look forward to seeing you again!

- Mint Hill
5
Mint Hill

I was very pleased with their service. They were very knowledgeable and explained things clearly-even when I had a lot of questions.

Thank you for taking the time to write us a great review sir! I'm glad we could provide excellent service for you! We look forward to seeing you in the future!

- Mint Hill
5
Mint Hill

Very pleased with $ and speed of repairs. And the garage was so easy to find. I will gladly go back there whenever I have a need for auto repairs

We really appreciate your business Ms. Frey!! Thank you for leaving us a wonderful review!

- Mint Hill
5
Mint Hill

I went to Woodie's for a full inspection on my car. They were so patient and nice. They did not hide any information from me. I fully recommend Woodie's for any of your car needs!

Thank you for leaving us a wonderful review Ms. Miller!! I'm glad we could provide excellent service for you! We look forward to seeing you again!!

- Mint Hill
1
Mint Hill

Will never use this location again. I went in for a simple oil change, and when I got home and pulled out the next day, most of the oil they put in was sitting on my garage floor!! They were prompt in resending to my complaint and had the vehicle towed back to the shop. They eveb promised to have someone to come and clean up the spill, but they never did!!! My Garage floor is ruined. Automobile owner beware, I would not recommend this shop on Lawyers rd to anyone!!!

Dear Roy, We're truly sorry to hear about your negative experience. We apologize for the inconvenience caused by the oil spill and the lack of follow-up. This is not the level of service we strive to provide. Your feedback has been shared with our team to ensure this doesn't happen again.

- Mint Hill
5
Mint Hill

Thank you Mr. Dalton! We really appreciate your business!

- Mint Hill
2
Mint Hill

Dear Douglas, we're sorry to hear about your less than satisfactory experience. We strive to provide excellent service and will take your feedback into consideration for improvements. Please reach out to us if you would like to discuss your concerns further.

- Mint Hill
5
Mint Hill

As always I had a great experience with Woodies, they did a great job going over the car and making sure we are safe.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.