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1
Mint Hill

WARNING: My grandmother who is 85, went to this place for a new blinker bulb. They ended up putting the vehicle on the lift (they said it was policy) charged her for it, yet we all know nothing under the car has to do with the blinker. Then, said they had to replace the switch for it which they charged her $106 but the most expensive one I found online was $51. Coming to a total of $306. I looked out of curiosity to see how has it was to replace a switch, took me about 6mins to remove and put back on…. After leaving there, the windshield wiper sprayer now no longer works. Coinsidence, i think not. Then today I was walking into Happy’s to eat breakfast, and a 93 year old kind lady asked me if I could help with her car. The battery was dead, so I tried to charge it and no luck. So, I took the battery out and as I did she tells me she went to woodies before to ask about a new battery and they said it was $400+ for the battery she (required) for her car. I took her to AutoZone with her battery to check it and she needed a new one. Duralast for $250 and change. Took her back and installed it for her. Then entire thing between pulling it out, taking her to the store, and installing took less than 30mins. After sharing with local groups in town, more and more people have come forward sharing similar stories, and worse. Most of them were female, elderly, and people who had elder family or female members of their family that had bad stories. All I can say is BUYER BEWARE!!! #pricegouging #whistleblowing

Thank you for sharing your concerns. We strive to provide exceptional service to all customers, regardless of age or gender. We take your feedback seriously and will address the issues raised. If you have any additional details or would like to discuss your experience further, please contact us directly.

- Mint Hill
4
Mint Hill

Clean is the 1st thing that comes to mind. They offer many amenities to make a visit comfortable.

Thank you for your kind words, Dennis! We're thrilled that our commitment to cleanliness and customer comfort left a lasting impression. We appreciate your support and look forward to serving you again soon!

- Mint Hill
5
Mint Hill

An excellent place to get auto repair done. They had a shuttle service to take me back home since I had to leave my car overnight. They communicated all my repair needs clearly too. Will definitely be bringing my vehicle back when it needs maintenance!

Thank you, Cole, for your fantastic review! We're delighted to hear that you had a great experience at our auto repair shop. Providing excellent customer service, efficient repairs, and clear communication are our top priorities. We can't wait to see you again for your vehicle's future maintenance needs.

- Mint Hill
2
Mint Hill

I took my girlfriends car in for a simple diagnostic. The car had zero leaks, after 9 hours for the diagnostic, the car now leaks everywhere. I know all this for certain, because my girlfriends son is ase certified and an aviation mechanical engineer. Now we are left holding the bag for just over $1700.00 is repairs. I would love to know how a car happens to leak just because you looked at it.

Tim, we're very sorry to hear about your negative experience. This situation is not what we strive for at our shop. We understand your frustration and would like to make it right. Please contact us directly to discuss how we can address your concerns.

- Mint Hill
1
Mint Hill

Jamillah, thank you for your review. We are sorry to hear about your experience. We aim to provide excellent service to our customers and would like to learn more about what happened. Please reach out to us so we can address your concerns and work towards a resolution.

- Mint Hill
5
Mint Hill

Very helpful people, they have a shuttle for you to pick you up and drop. Thanks I had a great experience

Thank you for your amazing 5-star review, Ronald! We are thrilled to hear that you had a great experience here at our company. We strive to provide exceptional service to all of our customers, and we are glad that our helpful staff and shuttle service made a positive impact on your visit. We look forward to serving you again in the future!

- Mint Hill
5
Mint Hill

We were very pleased with the professionalism in repairing our door latch. Also, the extensive overall report of the condition of our Ford Escape…and replacing our front tires.

Thank you Marcus for the perfect rating! We are extremely delighted to hear that you are pleased with our services.

- Mint Hill
1
Mint Hill

trash company all around

5
Mint Hill

My vette broke down about a mile from Woodies on Lawyers road. Woodies seemed to be the logical place to have AAA take it. I am glad that I took it there. The employees were friendly and after the technician examined the car, it was explained to me the repair would be complicated. After ordering parts for the twenty year old car, The car was repaired, test driven, and returned to me. Thanks, for a job well done.

5
Mint Hill

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.