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5
Mallard Crossing

Amazing experience, exceptional customer service and timely! I appreciate all of their hard work. Definitely would recommend this shop!

Thank you for the wonderful review, Alexis! We're thrilled to hear that you had an amazing experience with us and that our customer service exceeded your expectations. Your recommendation means the world to us! If there's anything else we can do for you, please don't hesitate to let us know.

- Mallard Crossing
5
Mallard Crossing

Thank you for your 5-star rating! We are thrilled to hear that you had a great experience with us at Palenta Best. If you have any further feedback or if there is anything else we can do to enhance your experience, please do not hesitate to reach out to us. We look forward to serving you again soon!

- Mallard Crossing
4
Mallard Crossing

This location has great people working to satisfy the car needs of the customer. I was very satisfied with my car's service. I will continue to take my car to them.

Thank you for being a loyal customer, Furman! We're glad to hear you had a positive experience with our team and service. We appreciate your feedback and look forward to serving you again soon.

- Mallard Crossing
5
Mallard Crossing

This was one of the best experiences I've had dealing with automotive repair shop. The manager which I did not know what the time was the manager.Was so courteous and so nice and they did a wonderful job

5
Mallard Crossing

Absolutely phenomenal experience. Best customer service I’ve ever encountered. I wasn’t sure what exactly was going on with my vehicle because I’m not really a car person. The team here at Woodie’s walked me through every step of the process, made everything easy to understand, did a fantastic job working on my vehicle in a timely manner and made me feel very comfortable throughout the whole process. If you value quality service, professionalism, and peace of mind this is 100% the place for you. 10/10, highly recommend!

Thank you so much for the amazing review! We are thrilled to hear that you had a phenomenal experience at Woodie's and that our team provided the best customer service you've ever encountered. It's great to know that we made your visit stress-free by walking you through the process and ensuring that you felt comfortable. Your recommendation means the world to us. We look forward to serving you again in the future!

- Mallard Crossing
5
Mallard Crossing

Couldn't be happier with Service. Thank you Winston and Brian for your service!

Thank you, Anthony! We're thrilled to see you had a great experience with us. We'll make sure to pass your kind words along to Winston and Brian. We look forward to serving you again in the future!

- Mallard Crossing
4
Mallard Crossing

good same day service. Car battery reasonably priced ($187), but the labor and "add ons" were another $200 which was a bit much

Thank you for choosing us, John. We're glad you appreciated our same day service. We understand your concerns about the additional costs. We strive to maintain competitive pricing and your feedback will help us evaluate our charges.

- Mallard Crossing
1
Mallard Crossing

They tried to sell me a job $1,600 more expensive than was necessary, despite me warning them I wouldn’t pay more than the job required. I had the inkling, the moment I walked in, they were going to attempt to upsell me and change out a part that is still working perfectly fine. When I went to retrieve my vehicle, the gentleman checking me out had me wait an exceeding amount of time while he worked on another order on his computer. I took it to AutoRx and I was treated fairly and honestly.

Dear Felix, we're disappointed to hear about your recent experience. Your satisfaction is our top priority, and we strive to provide transparent and fair service to all our customers. Please reach out to us directly so we can address your concerns. Thank you for bringing this to our attention.

- Mallard Crossing
1
Mallard Crossing

HORRIBLE! If you want your car fixed right the first time and don’t want to keep having to go back, DO NOT TAKE IT HERE! I took my car in for a coolant leak. They had my car for over a week and charged me almost two thousand dollars. Picked up my car and I’m thinking my car is fixed but surprise, surprise 3wks later coolant is empty. So obviously it was still leaking from the time I picked it up for 3wks. Take it back and now they claim it’s something else, he says it’s something that’s common in these cars, how convenient! My question was so if it’s common why wasn’t it checked prior to giving it back to me. I requested to speak with a manager. After a few days Manager offers a 240$ discount. I take the car back for the 3rd time and that new problem that was mentioned prior was no longer an issue it was something else which was going to cost 4,000$. A 240$ discount is not going to touch a 4K bill. If my vehicle was fixed right the first time the damage wouldn’t be so severe now!!!!!! DO NOT TRUST THEM!

Dear Erica, thank you for sharing your experience with us. We're sorry to hear about the troubles you encountered with your vehicle. We understand your frustration and would like to address your concerns. Please reach out to us directly so we can further investigate your situation and come to a resolution. Your satisfaction is our top priority.

- Mallard Crossing
1
Mallard Crossing

I was told a price for a set of tires.When I showed up to purchase my tires they went up 200.00 more. beware.

We apologize for the confusion regarding the pricing. Our goal is to provide accurate and transparent information to our customers. We appreciate your feedback and will use it to improve our communication.

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.