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5
Mallard Crossing

These guys were awesome big shout out to Forest and Kyle for working with me throughout the whole process of getting the engine and driveshaft replaced under warranty through my warranty company. It was a very extensive process and these guys were awesome every step away I 100% recommend Woodies. Sincerely Deamonte white

Thank you for sharing your positive experience, Deamonte! We're thrilled to hear that Forest and Kyle provided exceptional service during the engine and driveshaft replacement process. Your recommendation means the world to us. If you need anything in the future, please don't hesitate to reach out!

- Mallard Crossing
1
Mallard Crossing

I have paid $15,000 for them to replace my engine only for them to take 2 months to to repair and STILL they have no update as to when I will get my car back. I do NOT recommend using this shop for any repairs.

Hang, we apologize for the delay in servicing your vehicle. We understand the frustration this has caused. Our team is working diligently to resolve this issue promptly. Please rest assured that we value your business and are committed to providing the highest level of service. Thank you for your patience.

- Mallard Crossing
5
Mallard Crossing

This is my go to shop , Forest and Kyle are always there to help me and find the best deals . I take my car and my daughters here . I appreciate them so much !

Sarah, thank you for being a loyal customer! We're glad to be your go-to shop for both your car and your daughter's. We'll always be here to offer our best service and find the best deals for you. Your appreciation means a lot to us too!

- Mallard Crossing
4
Mallard Crossing

Thanks for leaving us a review, Wayne! We're glad to hear that you had a positive experience with us. We strive to provide top-notch service to all our customers. If there's anything else we can do to make your experience even better, please let us know!

- Mallard Crossing
5
Mallard Crossing

Great service and friendly staff! Would def recommend.

Thank you, William, for recommending us! We're glad to hear that you had a great experience with our service and found our staff friendly. It's always our goal to provide top-notch service to all our customers. We look forward to serving you again in the future!

- Mallard Crossing
1
Mallard Crossing

I walked into this shop and didn't realize it was an auto shop cause it is in a strip mall... Upon asking if they new any close shops the curly short haired gentleman behind the counter was rude and told me "What you do is get on your GPS and koom for what you want." To a question of would you happen to know any place near by that I could locate a product... Not cool and I will make sure to let everyone know not to visit any of the Woodie locations. If you can't handle customer service, don't get in any industry that deals with customer facing interactions. RUDE!

Hello Will, we're sorry to hear about your negative experience. We strive to provide excellent customer service and it's disappointing to hear that we fell short. We appreciate your feedback and will address this with our team to ensure this doesn't happen again.

- Mallard Crossing
5
Mallard Crossing

Thank you, Gil, for your fantastic five-star rating! We're so glad to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Mallard Crossing
5
Mallard Crossing

10/10!! I was outside the shop looking at my tires and Forrest came out to ask if everything was alright, my tires were low and he was SO KIND to check them out and fill air in my tires. Both Forrest and Kyle were So kind and welcoming. I’ve never been here before then - I DEFINITELY recommend!! And will be using them from now on! Thank you again so much!!

Thank you, Alex, for the awesome review! We're thrilled Forrest and Kyle took great care of you. It's great to hear you'll be joining our loyal customer family. We look forward to providing the same top-notch service every time!

- Mallard Crossing
5
Mallard Crossing

Thank you for your 5-star rating, Susan! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we strive to provide exceptional service. If there's anything else we can do for you, please don't hesitate to let us know.

- Mallard Crossing
5
Mallard Crossing

Great service, very nice people.

Thank you for your kind words, Tom! We are delighted to hear that you had a great experience with us. We strive to provide exceptional service and make our customers feel valued. If there's anything else we can do to make your experience even better, please let us know.

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.