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North and South Carolina Auto Repair

6055 reviews
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1
Mallard Crossing

I walked into this shop and didn't realize it was an auto shop cause it is in a strip mall... Upon asking if they new any close shops the curly short haired gentleman behind the counter was rude and told me "What you do is get on your GPS and koom for what you want." To a question of would you happen to know any place near by that I could locate a product... Not cool and I will make sure to let everyone know not to visit any of the Woodie locations. If you can't handle customer service, don't get in any industry that deals with customer facing interactions. RUDE!

Hello Will, we're sorry to hear about your negative experience. We strive to provide excellent customer service and it's disappointing to hear that we fell short. We appreciate your feedback and will address this with our team to ensure this doesn't happen again.

- Mallard Crossing
5
Mallard Crossing

Thank you, Gil, for your fantastic five-star rating! We're so glad to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Mallard Crossing
5
Mallard Crossing

10/10!! I was outside the shop looking at my tires and Forrest came out to ask if everything was alright, my tires were low and he was SO KIND to check them out and fill air in my tires. Both Forrest and Kyle were So kind and welcoming. I’ve never been here before then - I DEFINITELY recommend!! And will be using them from now on! Thank you again so much!!

Thank you, Alex, for the awesome review! We're thrilled Forrest and Kyle took great care of you. It's great to hear you'll be joining our loyal customer family. We look forward to providing the same top-notch service every time!

- Mallard Crossing
5
Mallard Crossing

Thank you for your 5-star rating, Susan! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we strive to provide exceptional service. If there's anything else we can do for you, please don't hesitate to let us know.

- Mallard Crossing
5
Mallard Crossing

Great service, very nice people.

Thank you for your kind words, Tom! We are delighted to hear that you had a great experience with us. We strive to provide exceptional service and make our customers feel valued. If there's anything else we can do to make your experience even better, please let us know.

- Mallard Crossing
5
Mallard Crossing

I've been going to Woodie's for years. They are honest people and know cars.

Thank you for your loyalty to Woodie's over the years, Racerbox! It's great to hear that our commitment to honesty and expertise has made a positive impact. We value your trust and look forward to continuing to provide top-notch car care in the future.

- Mallard Crossing
1
Mallard Crossing

Zero respect for time. This place has never failed to disappoint me. Even with an appointment, they manage to drag out an NC inspection for 2hrs while I’m waiting, every time. I will not be going back, and reccomend you don’t either.

John, we're saddened to hear about your recent experience. We apologize for any inconvenience caused by the wait time during your appointment. We strive to provide efficient service and appreciate your feedback. Your satisfaction matters to us, and we hope you'll consider allowing us the opportunity to make it right in the future.

- Mallard Crossing
5
Mallard Crossing

Woodie's was a bit on the expensive side, however you can't beat the customer service provided. Jeffrey was great! He provided the same care at 7:00 am, as he did at 4:00pm. So pleasant, very knowledgeable, and compassionate. Thank you Jeffrey for making my experience unforgettable.

Thank you so much for the 5-star review! We're thrilled to hear that you had such a positive experience with Jeffrey. We pride ourselves on providing top-notch customer service, and we'll be sure to pass along your kind words to him. We appreciate your business, and we hope to see you again soon!

- Mallard Crossing
5
Mallard Crossing

Work was performed as requested and on time. Kyle is great.

Thank you, Al, for the 5-star review! It's great to hear that Kyle provided the service you needed on time. We appreciate your feedback!

- Mallard Crossing
5
Mallard Crossing

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Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.