North and South Carolina Auto Repair

Very efficient and quick, able to gv their upfront opinion of particular procedures

They are so good. So helpful. And so fun to talk to!

I was traveling from SC and had a problem with my Mercedes van. Woodie's on Prosperity got me in, diagnosed the problem and fixed it AND was able to engage the extended warranty all in one day. That alone is fantastic, but what was most striking was how nice, professional and courteous everyone was. Highly recommended.

I believe it was Jeff who helped one of my customer out we set our customer there to get a diagnostic. They charged him $160 for diagnostic. And told the customer that the car was not safe to drive overcharged for the pricing. I have a written diagnostic that I can provide, which mentioned the customer need oxygen sensor misfire and the reservoir was leaking and it is not safe for him to drive this vehicle and the prices they offered to repair was outrageous even more than a dealership franchise dealership. We advise our customer to just go ahead and drive the car and it’ll be OK. We paid for their diagnostic and Car came to the dealership whatever they mentioned in diagnostic was not even the problem with the car. The car had a totally different problem which we addressed and the customer is happy as they can be in future we ever have any issue we would not recommend the shop.

The customer service here was absolutely amazing. Kyle, Steve, and Miles were so kind and understanding. They helped me to get my daughter and wife while the car was being fixed, they prioritized my vehicle, were never annoyed by my many questions, and always had great communication. Thank you so much!!!

Excellent service! Heard a flapping noise under car & suspected plastic undercarriage cover was no longer fastened. Stopped by Woodie’s Saturday morning & they confirmed problem. They had fastener on hand & took care of in 10-15 minutes! Very pleased & highly recommended. Awesome service by Jeffery and team!

Received outstanding service at Woodie’s (Mallard Creek) on Prosperity Church Rd Charlotte. Stopped by Saturday morning. They confirmed the issue, had the fastener in stock & in 10-15 the fix was complete. Thank you Jeffery & team! Excellent service!!

If there was a way to give 0 stars I would! Jeffrey, a member of the staff at the Mallard Creek location was dishonest. I was told I needed a new battery because the one I had was tested and put out extremely low voltage. Prior to giving them my car for a tuneup and fuel system cleaning, I had no issues and never any indication of needing a new battery. When I arrived to pick my car up it wouldn't start. From no problems to a completely dead car in one day at Woodies! I told Jefferey, whom I believe is a supervisor there to give me a jump. He did and stated, " we can give you a jump but it won't last". Well I drove my car through the remainder of the week with no problems and took my battery to be tested at Auto Zone and they confirmed what I knew, nothing was wrong with it. Everyone BEWARE! They attempted to scam me into buying another battery and paying for labor that I didn't need. Do not risk taking your car here.

My experience with Woodies started after my car was stolen then recovered. The criminals that stole my car beat the car to hell with many, many issues that needed to be fixed. Unfortunately, I only had collision insurance so everything would need to be fixed and paid for out of pocket. Kyle, the manager did a great job inspecting the car and sharing his findings with me in detail so that I knew everything that was wrong with the car. We were able to come up with a plan so that we could get the car drivable again, for the least amount of money. Woodies was very helpful and patient with me as I weighed the decision on what to get fixed and when. I had a ton of stress dealing with the stolen car and I am fortunate we got it fixed and I am driving again. Thank you to Kyle and his team for the help! I'll be back!