North and South Carolina Auto Repair

First, other reviews are correct that if you schedule an appointment that doesn't mean you're first up. I scheduled a service at 7:00am and I wasn't able to get my truck until the next day at 5:00pm. (6/6/2025) I came into the shop and told the tech that something was wrong with my A/C and needed it to be fixed. I was told at the desk that all A/C repairs are a flat $300, sort of like a "risk pool" approach (that's how I understood it). If it was an easy fix, I overpay, and if it's something worse, I save. This avoids people getting free diagnostics and turning down necessary but expensive repairs. Majority of these I'm sure are just recharges... so Woodie's profits. I even clarified "so the $300 isn't solely diagnostics and whatever is wrong will be fixed at no extra cost?" because I was skeptical, but I was reassured that the $300 covers all typical A/C repairs. I felt comfortable. I get my truck back and the A/C works for about a month, before it's broken again. (7/17/2025) I bring it back in to see what happened (the tech told me that if it stops working again to do so; 36 month warranty). A few hours later I get a call saying that I have critical leaks and my A/C belt needs to be replaced, and it is going to cost over $1,000. Where was this when I took it in initially? It's almost like they wanted to purposefully separate the visits... When I asked about the $300 A/C service they mentioned that I shouldn't have been told it would fix my A/C and that it was just diagnostics + recharge. I also said "why wasn't this caught before??" and all I got was rigamarole and apologies, probably because it wasn't even checked for, and the mechanic just recharged and sent me off. I turned down the service, naturally. This is all one big setup and I am not buying it, so my services will be met elsewhere.

We took my wifes car to Woodies because tha A/C wasnt cooling properly. This was especially a problem when the car was hot feom being in the sun. They evacuated and refilled the system to factory specifications. They then kept the car overnight and let it get hot in the morning sun. The A/C performed perfectly. Each step was communicated to us by phone. When they were satisfied it was repaired correctly they called that it was ready. This was the best auto service i have ever had. I have been a licensed driver for 60 yrs

Good quick dependable service. Always a good experience.

Excellent service and the nicest shuttle appointment

Duane and his team are extremely knowledgeable. On top of adressing the issue I was having, he also provided a full diagnosis of my vehicle, made recommendations and was upfront and honest of his assessment.

Excellent service in a timely repair.

I got an oil change and tire rotation at a reasonable price and they offer to chauffeur me while my cars was getting fixed. Everyone was polite and I recommend that you get your car needs at Woodie's.

Service advisor was very helpful.

Paid $285 April 2024. Took my car back April 2025 paid $330. Air is not working now and a quote of $1600 to fix. Asked to get a discount for the $600 spent previously for a/c. I was denied. Just wasted $330 for 3 months of service. $600 for leas than two years. Bad bad business!!