I had my state inspection done at the Woodys in Davidson. I called the day before bringing in my car to see if I could make an appointment for the service. No, appointments are not made (not sure for everything or just state inspections). Ok, so what time do you open? 7AM great. If I get it there by 7AM about how long can I expect it to take? I had an appointment in Charlotte at 10AM. Oh we'll get it done in about 2 hours. Ok, so I take it in at 7:15 the following morning and the gentlemen at the front desk (different guy than I spoke to on the phone the previous day) was so un friendly and welcoming. He said they weren't a "drive through" for inspections, that I'd have to leave it there all day. I then explained that I spoke to someone there the day before (even mentioned his name) and told this gentlemen what that guy told me. Oh ok, let me see if he noted your account...Oh yes I see here where he did. Ok, we will take care of it. Huh? Come on Woodys. Basically not helpful at all and poor customer service/communication on the part of your front desk person. Not at all a great first impression of your business. I have a bad taste in my mouth now for this establishment. And it was totally unnecessary.