New to town, husband traveling and I walk out to run errands and find one of my car tires is nearly flat. I am able to air the tire back up, but know that I probably have a nail from the construction at our home. I call Woodies, Jeff answers and I explain the situation to which he says to come on up to the shop. I arrive shortly after our phone conversation and with a smile and no hesitation or waiting, Jeff has my car in a bay and is plugging my tire. Our family just recently moved from a small town in South Carolina and I was accustomed to good customer service but to be honest, did not really expect the wholesome, genuine care I received from Jeff at Woodies; especially in a city the size of Charlotte. In fact, the treatment and respect i received reminds me of old school services stations; Jeff thank you for the great service, kindness and exceptional welcome to the area. i know the plug will suffice in the interim, but I can assure you, when we need new tires or anything for our vehicles, we won't be going anywhere else but Woodies on Charlottetowne Ave.