Very fair and honest. Nice waiting room with snacks and drinks. They can drive you if you leave your car there during the day, as well as pick you up to bring you back to it. Very friendly and knowledgable customer service. I got a new set of tires from them and a few months later I got a big nail in the tire, requiring it to be replaced. Their warranty on the tire meant they said being it down and they put a new one on and it was covered/FREE. When you take your vehicle to them they will explain to options to you, not just push a sale.