North and South Carolina Auto Repair

Good experience,took a little longer to be serviced but the waiting area and snacks available made up for it.

These people are dishonest--they charged me $435 to NOT fix my car--they did not get proper authorization--just racked up the hours--do not ever go to this garage

The 2 times I had taken my vehicle to this place (not specifically this location), they did complete the service. But they also offered a bunch of unsolicited maintenance recommendations that I did not think rang true. I am fastidious with maintaining my vehicle, and the items they recommended do not fall in line with my maintenance history and strategy. Imagine my surprise when my bf scheduled an appointment here to get his car inspected. He already knew how I felt about the place, but it's his car. Dropped the car off at 8AM and was told it would be a few hours. No call by 2PM so bf calls...and is put on hold for 12 minutes. He hangs up, calls back and gets the same person who left him on hold. Put on hold for another 6 minutes, and when they do deign to actually talk with him...give him a laundry list of defective items AND that the inspection machine isn't working. It's the 'inspection machine not working' after the car has been there over 6 hours that gets me. My opinion is that they took one look at the car, decided it wouldn't pass and thought there was no money to be made so ignored it until they received a call.

I recently started using Woodie's for our small fleet repair needs, and the only disappointment I have experienced, is that I hadn't switched to them sooner. What an amazing service experience, great customer care, and quick, reliable auto service. Great job guys!

All work done as expected

I wanted to bring my car in for an oil change. My car takes full synthetic. I had a doctors appointment at 10:15. I brought my car in at like 8:15. They wouldn't let me wait there for my vehicle, and insisted they drop me off and pick me up later. I had to call and cancel my appointment because they still had my car and was not gonna be done on time. It was after 12 by the time I got my car and got home with it. I don't like the idea of being dropped off and wondering if my car is OK. And I can't ask any questions. I got a whole report of things they said I needed on my car and insisted I have brake service asap and wanted to charge me $600. My oil change was $86 and I didn't even get my tires rotated. I'm gonna get a second opinion. I feel like they were trying to take advantage of me.

I was on the road to Chicago from Charlotte. Didn't get very far, only to discover there was a nail in my tire. NTB couldn't fit me in, so sent me to Woodie's. They pulled my car into the garage right away, and I was out of there lightening fast with a low-priced bill. Cannot complain. Everyone was efficient, super-friendly, and I made it the 11+ hour drive with confidence in the tire repair. Highly recommend.

Huge headache 😫 for a tow that was authorized for them