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5
Uptown

Thank you so much for your five-star rating, Steve! It's great to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

- Uptown
5
Summerville

Good service.

Thank you for the 5 star review, Marleni. We appreciate it. Billy and the Woodie's Team

- Summerville
5
Huntersville

Staff did a great job on repairing my Audi's thermostat housing leak. They kept me up to date on everything that happened, and if anything new occurred. They were very professional and had a good turnaround time. I'd recommend them for your auto needs!

Thank you so much for your glowing review, Mark! We're thrilled to hear that you had such a positive experience with our team. Providing excellent customer service and keeping you informed throughout the repair process is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

- Huntersville
1
Mint Hill

I wish I could give zero stars. This Lawyers road location only cares about your money. I took my vehicle to get an oil change. 30 days later my car started smoking. I looked under the hood and my oil cap was off. They neglected to put it back on after completing the oil change. Oil was everywhere under the hood, on the rubber strip, the engine etc. The car would no longer run. They had it towed to their shop and confirmed that the cap to the oil change was placed on a part near the engine and the mechanic forgot to put it back on. My engine was messed up amd they refused to take accountability for their negligence stating I needed to pay $6K for a new engine! I wished I’d never taken my vehicle to them in the first place. Avoid this place. Josh or whatever that Manager’s name is could care less about your vehicle. He pretends to be sympathetic but really just wants your $. They put me in a position where I had to do a voluntary repo and be without a car. They really messed me up. Avoid this place.

Shan-Shan, we're truly sorry for your experience. We never want our customers to feel this way. We'll be sharing your feedback with our team and reviewing our procedures to ensure something like this doesn't happen again. Please reach out to us privately so we can discuss this further and find a way to make things right.

- Mint Hill
5
Carmel Road

Outstanding experience with Woodie’s Auto service

Thank you for the kind words, Rixey! We're thrilled that you had an outstanding experience with us! If there's anything we can do to make your next visit even better, please let us know.

- Carmel Road
5
Huntersville

Great place. I've never had any issues here and it's convenient. Unless it's an emergency, I would recommend setting an appointment otherwise you might have to wait a while but they'll make sure you're taken care of.

Thanks for the amazing review, @[Austin-Murray]! We're thrilled to hear about your positive experiences at our place. Your recommendation is greatly appreciated, and we always strive to provide timely and exceptional care to all our customers. See you at your next appointment!

- Huntersville
5
Mallard Crossing

This is my go to shop , Forest and Kyle are always there to help me and find the best deals . I take my car and my daughters here . I appreciate them so much !

Sarah, thank you for being a loyal customer! We're glad to be your go-to shop for both your car and your daughter's. We'll always be here to offer our best service and find the best deals for you. Your appreciation means a lot to us too!

- Mallard Crossing
5
Eagle

These guys made it easy today! Got my tires knocked out and off my list! Thank you guys. I’ll be back

Thank you for your 5-star review, Cory! We're thrilled to hear that we made your tire service experience easy and convenient. Our team is here to help, and we'll be ready to welcome you back whenever you need us. Drive safe!

- Eagle
5
Summerville

Woodie’s had my 2020 BMW 330i for 2 days working very hard to fix the engine coolant problem which they couldn’t fix but not for yeoman trying. I would go back to Woodie’s in a heartbeat for such good service.

Janet, thank you so much for the great review and for trusting us with your BMW. Billy and the Woodie's Team

- Summerville
1
Charlottetowne Avenue

NEVER USE WOODIES- ZERO RATING I have always owned Mercedes Benz and Woodies on Charlottetown Ave was my go to for several years. I would also recommend them to other Mercedes owners as they did great work at a great cost. HOWEVER, this recently changed with the last two visits. I only needed a battery replaced and headlight replaced in December 2024, and they charged me $850 for the services. I thought this cost was extremely high as I was only asking that the battery be replaced. But because I was a faithful customer, I had my car towed to them again in February to replace a damaged side air intake tube. The car was making a popping sound, so instead of driving it, I had it towed to Woodies. The tow truck driver had already told me that this should be minor and only cost around $100 to replace the tube. HOWEVER, Woodies called me and told the me the cost would exceed $2900. I was outraged and told them I only wanted the tube replaced and their response was that the tube was not a separate part and that the entire top of the engine had to be replaced. I declined the service and had the vehicle towed to the MERCEDES Dealership. The dealership was able to replaced the tube the the total charge for repairing my car was $106. NEVER AGAIN Will I use Woodies Auto Service. Woodies also charged me $186 for the bogus diagnostic that had to be paid before they released the car. NEVER NEVER AGAIN

Dear Tyler, we are truly sorry for your recent experience at our shop. Your satisfaction is important to us and we want to make things right. We understand your frustration and we apologize for any miscommunication or misunderstanding regarding the cost of the repairs. We value your feedback and we will use it to improve our service and communication to avoid any similar situations in the future. If you would like to discuss this matter further, please contact us directly.

- Charlottetowne Avenue
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.