North and South Carolina Auto Repair

What a wonderful crew, very professional and explains things that you would understand what's going on with your car. Ray and Tj are amazing. I highly recommend bringing you vehicle in this location for service. Sunshine (:

Excellent service every time!

They took advantage of my elderly Dad. $1800 to mess up his car even more. He went in for a SIMPLE air hose leak and when he got his car back, on the way home the oil gauge was bouncing back and forth and the Check Engine light was on, it wasn’t on BEFORE he took the car to their shop. The car in all was completely fine besides the air hose leak. When my Dad went back to tell the employee (Edward) all of a sudden when they pulled his car back around and they “found” a wire pulled from the power source… they charged $400 to fix it. They charged him for services they didn’t even complete… and if my Father who is a mechanic could fix it himself he would’ve but again this is a perfect example of people taking advantage of the elderly. I assure you, I won’t let this go. I know this company has had a bad reputation as a whole but I NEVER thought they’d stupe so low!

Good service Mr. Stewart help me and did a good job

Daniel Benton at the Woodies N Tryon location has taken care of me each and every time I go into Woodies and has even followed up with me on repairs to check in and make sure everything was done properly to my liking. Overall I think the quality of their work is great and working with Daniel has been a pleasure.

Very nice place. Went for my state inspection and they were very efficient and diligent. Even offered to drive me home while I waited. Will be coming back

1. Their knowledge is limited on EU cars. 2. Charge over 160 to diagnose the issue and told me it was transmission. Told me I’m better of to get it rid of the car. I took it somewhere else and it was the compressor. Transmission is perfectly fine. 3. Went to do a simple oil change, they did other stuff (without my approval), and they didn’t even help my car, but charged me over $500. Overall, I’m disgusted by this kind of business model who take advantage of their customers. I regret going there and will take my business somewhere more honest.

Vehicle was losing air on all 4 tires. Assessment confirmed excessive rim corrosion. They completed the repairs efficiently and successfully. They were also very accommodating by dropping me locally versus having to wait onsite. Overall highly recommend, the quality of the work and cost benefits saved were immeasurable. Work was completed a few weeks ago without any issues whatsoever.

Beating a dead horse with this comment, but highly recommend asking for Daniel. Obviously mechanics are known for finding creative ways to add $ to your bill (this actually happened to me at a different woodies location). This is NOT how Daniel does business based on my experience (see below) 3 days before a planned 7 hr road trip to Florida, I brought my car in for tire replacement and inspection, which showed a severe grease leak from torn front right axle boot. I’m not well versed / educated in car repairs, so at first I assumed BS, but my extensive research proved it was serious. Daniel told me driving it down wouldn’t be dangerous but that doing so could cause damage to 2 other parts adding $800+ to the bill. I still wanted to drive it but he strongly encouraged I get a rental car, stating “a $200 rental car is still $600 less than what you could add to your repair costs”. Other shops I’ve been to would’ve 1000% told me it’s fine to drive, doing so would a) not put me in danger and b) likely drum up the bill. Win win for a mechanic. But everything daniel said or recommended indicated he was on my team and wanted to minimize this financial burden, super refreshing to feel like that at a repair shop. Side note - He’s fantastic at explaining the issues. He was even drawing me pictures to demonstrate

Made an appointment to drop my car off at 8am. When I arrived I was told they did not have any technician available to look at my car—they had the day off. The excuse was the employee booking appointments the previous week was just “filling in” so presumably he just wasn’t properly trained? Or didn’t know what he was doing? Not sure how that’s supposed to be an acceptable excuse. I rearranged my entire work morning around dropping my car off and it was a complete waste of time. Once you opened the office this morning why didn’t you look through your upcoming appointments and call me to let me know we’d need to reschedule rather than letting me show up before you told me? Unfortunate because I live in the area and could have been a repeat customer, but I will not visit again.