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5
Uptown

Friendly and helpful staff. Even though their NCDOT system was temporarily down, they let me know and gave me the option to leave my vehicle in case it came back online that day (I did, and it worked out well!). Super convenient, very efficient and I will absolutely use them in the future.

Thanks Stan! We’re at the mercy of the state’s Website but I’m happy they got it back up to get your car done. Please come back next time you need anything! B Woodie

- Uptown
1
Mint Hill

Took my truck in for oil change, said it would be 2 hours. Dropped off at 9:00 am. Went to pick up , it was on lift at 3:00. Asked why it takes so long to change oil. They did there inspection, removed tires, checked coolant, Trans, battery and everything else. I needed the truck back when promised. Also during the inspection I didn't want or knew anything about, they said my tail light, tag light and third brake light was out. When I got home all lights were working. I will never step in that place again.

Tommy-Earl, we apologize for the inconvenience you experienced during your recent visit. We aim to provide efficient service, and we understand your frustration with the extended wait time. Our inspection process is designed to ensure the safety and functionality of your vehicle, and sometimes it may highlight minor issues that do not require immediate attention. We appreciate your feedback and will look into ways to improve our communication with customers.

- Mint Hill
5
Charlottetowne Avenue

Communicates very well. They performed a diagnostic check which was helpful. Taking my car back here for sure.

5
Mint Hill

Did a great repair job to my vehicle. Very courteous and informative. Thanks Kyle and the technician who did my repairs so that I could get to my destination safely

5
Midtown

Service communication and timing was phenomenal. I was nervous going in BC I only eat used my dealership for maintenance and repairs. I will now be a Woodie customer forever

5
Arrowood

I have consistently used this Woodie's location for over 10 years. They are excellent. They make every attempt to meet my needs and always over deliver. I can always count on them to diagnosis and repair whatever problem my car encounters.

5
Davidson

I was very pleased with the thorough inspection, diagnosis, and repairs that were consistent with estimates.

5
Arrowood

I made an appointment for an oil change, didn't have to wait long courteous and friendly associates clean waiting room with snacks water just an overall great experience.

5
Midtown

Very friendly staff and fair prices.

1
Mallard Crossing

I was having issues with my car and was charged almost $800, they NEVER fixed the issue, charged me for oil change, maintenance, and a bunch of other things which did not relate to the issue. Which was my car was losing acceleration and stopping the middle of the road. They definitely took advantage because I am a woman. When I went back the second time because I realized they never did anything. They told me they didn't know what the issue was and could offer me another $200 dollar service, which once again had nothing to do with the issue I was having with my car. I was able to go to another mechanic, who charged way less and fixed the issue right away. I would not recommend this place at all. They need to be reported to the BBB, which I'll probable do after this post. I was also told that all my tires were bad and needed to be replaced, I was able to go to another place for this issue and they let me know my tires were fine and did not need to be changed. Only 1 of them was low. One again, incompetent, and trying to scam the clients out of money.

Chanelle, we apologize for the frustration you experienced. We always strive to provide accurate diagnostics and repairs. We take your concerns seriously and will address them with our team. Please contact us directly at the shop to discuss further.

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.