Reviews - "Mint Hill" Location

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Shaun Williams

12/28/2023

Mint Hill

Thank you for the 5-star rating, Shaun! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Mint Hill

Donnie Preslar

11/25/2023

Mint Hill

Friendly and professional service at a reasonable price. I was very satisfied.

Thank you Donnie for the kind words about our service! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future!

- Mint Hill

Chris Tift

11/16/2023

Mint Hill

The leadership of this store is amazing terrible. I’m not talking about store managers but district management. I was there for 2 weeks and I was let go from a customer complaint that was totally false and untrue. But did management follow up with this, no they told my store manager to let me go over the phone that night. Since that night I’ve been calling my district manager and he won’t answer because I was told he can’t handle confrontations “coward”. So Monday I got a phone call from the store manager saying it would be easier on them to just pay me a money order for my 2 weeks pay. Whatever I took it but it was only for 1 week, and of course guess who won’t answer his phone? That’s right Patrick the coward! I should’ve never got fired for something to happen on my second day at work. I believe someone should’ve talk to me over the years with service management under me never once what I have fired anybody on their second day for something they didn’t even do I would’ve talk to them and discuss the issue and figure out what the real problem was!

Dear Chris, we’re sorry to hear about your experience. We take all feedback seriously and are committed to addressing any concerns. If you would like to discuss this further, please reach out to our customer service team. We appreciate your feedback and hope to have the opportunity to make this right.

- Mint Hill

richard anderson

11/12/2023

Mint Hill

Great place. Helped with my tire right before closing time. Even gave me snacks

Thank you for the excellent review, Richard! We're thrilled to hear about your positive experience with us. Providing exceptional service, even to the very last minute, is what we strive for. We're glad we could help with your tire and make your visit a pleasant one. See you next time!

- Mint Hill

JUAN BASTIDA

11/1/2023

Mint Hill

STAY AWAY FROM THIS PLACE !!! I bring my truck yesterday ( 9/31/23 ) For an oil change and replace the brake pads. They call today ( 01/11/23 ) and said my truck was ready. Arrived at this place just to find out the cost of the work done is $1208.97 😳😳😳 I ask 3 times “ this is for the oil change and brake pads? “ and the answer was “ yes “ when I complained about the expensive oil change and brake pads they said “ oh we did the oil change,replace the brake pads AND THE ROTORS “ the answer at my question “ why did you guys replace the rotors? “ was “ we aways replace that when we replace the brake pads “ 😳😳😳 wow ( This rotors where replaced a year ago and I know they don’t need to be replaced ) I pay in full and took my keys 😡😡😡 I bring my cars here since they opened this place but one thing is for sure I WILL NEVER CAME BACK

Dear Juan, we understand your frustration and apologize for any miscommunication regarding the cost and services provided to your vehicle. We aim to be transparent with our pricing and will address this issue with our team. We value your loyalty over the years and appreciate your feedback. Please contact us directly if there's anything we can do to rectify your experience.

- Mint Hill

Ron Ihnot

10/10/2023

Mint Hill

Great service and speedy response.

Thanks for the 5-star review, Ron! We're thrilled to hear that you had a great experience with our service. Providing speedy and top-notch customer service is always our goal. If you have any other questions or need further assistance, please don't hesitate to reach out.

- Mint Hill

Ruth Hedgpeth

10/6/2023

Mint Hill

Making an appointment online for routine auto maintenance was easy. They were ready for my car when I arrived. Comfortable waiting space. Received a link to the summary of my car's inspection while I was there. I always appreciate the friendly customer service, along with the dependable and trustworthy auto service provided by Woodie's.

Reggie Lewis

9/17/2023

Mint Hill

This was my first time here. It was a great experience for me. They even offered a courtesy ride home.

Thank you Reggie for leaving us such a positive review! We are thrilled to hear that your first experience with us was a great one! Our team takes pride in providing excellent customer service, and we are delighted that we made a good impression. We appreciate your business and look forward to serving you again in the future!

- Mint Hill

Dwayne Chapital

9/11/2023

Mint Hill

The Team worked on my vehicle AC. Drop away and the AC stopped working after the trip home. The Team at Woodies worked on the vehicle until it was fixed! What diligence and perseverance from the mechanics to keep going until fully repaired!

Thank you for your feedback, Dwayne. We are glad that you appreciate our team's dedication to fixing your vehicle's AC. We apologize for any inconvenience caused by the initial problem after dropping off your car. We highly value your satisfaction and look forward to serving you again at Woodies!

- Mint Hill

Chris Ramirez

9/8/2023

Mint Hill

Two of my cars have been repaired by Woodie's Auto Service and Repair Centers on Lawyers Rd. Both times, I had good and quick service.

Thank you for choosing Woodie's Auto Service and Repair Centers, Chris! We're thrilled to hear about your positive experiences with us. Providing excellent and efficient service to our customers is always our top priority. We appreciate your continued trust in our team and look forward to serving you again in the future.

- Mint Hill

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