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5
Mint Hill

The crew at Woodies Auto Service in Mint Hill are absolutely killing it! I had an alignment done on two vehicles and had my wheels rebalanced on one vehicle as well. The manager, Josh, is extremely professional, knowledgeable, and an all around pleasure to work with. I also cannot say enough about the crew in the back either, they were extremely thorough with their diagnosis and work on both of my vehicles, huge shootout to them as well. The price was very fair for the level of service provided. I shopped around by calling several other shops in the area and ended up choosing Woodies and was not disappointed.

Thank you, Earl, for your kind words about our team at Woodies Auto Service! We're thrilled to hear that you had a great experience with us. We take pride in providing professional and thorough service. It's great to know that you found our prices fair and competitive. We appreciate your feedback and look forward to serving you again in the future!

- Mint Hill
5
Mint Hill

Friendly personnel and excellent communication. Repairs were completed on time and final cost was less than original quote because it was found that aome of the parts originally included in the quote were not required. I have never had a dealer or other repair facility reduce the price before.

5
Mint Hill

Great experience. Technician Orlando Morales did a great job working on my vehicle. Service advisor Larry Mitchell was professional and knowledgeable. He kept me well informed of everything. They treated my Honda far better than the dealership. And I didn’t even need an appointment. Great job Woodies. I will be back for my inspection and maintenance minders for my vehicle.

Thank you Keith for the stellar review! Our techs Orlando and Larry are thrilled to hear your feedback. We strive to provide top-notch service to every customer, and we're glad we exceeded your expectations. We look forward to seeing you again soon!

- Mint Hill
5
Mint Hill

First time I have used Woodie's Auto Service and it was outstanding. I worked with Larry and he was just as fantastic. Never tried to up sale me on anything I didn't need. Warned me about things that I could have issues with but never pushed anything extra. Found the problem quickly, completed the job quickly, was very reasonable in price. Cleanest shop I have ever seen. Everything was excellent and top notch. Highly recommend this place. Will definitely be back for future services. Thanks guys for taking my 94 Mustang in for care. Mint Hill location

Thank you Jason for the outstanding review! We always strive to provide top notch service at Woodie's Auto Service. We're glad to hear that you had a great experience with Larry at our Mint Hill location. We're looking forward to helping you again in the future!

- Mint Hill
5
Mint Hill

Great working team that really listens and explain everything about your vehicle. I will continue to take car to them for repairs.

Thank you for choosing our team, Nicki! We're thrilled to hear that you had a great experience with us. Providing exceptional service and ensuring clear communication are always our top priorities. We look forward to serving you again in the future.

- Mint Hill
5
Mint Hill

Very professional and modern service with regular updates. Josh was very communicative, he went through all the items that could end servicing and we were able to tackle the most serious ones first. Car was serviced on time. Highly recommended and will be returning.

Thank you Trevor for the amazing review! We're thrilled to hear about your positive experience with us. Josh is indeed an exceptional member of our team and we are glad he went above and beyond to provide you with the best service possible. Your recommendation means a lot to us and we can't wait to welcome you back in the future!

- Mint Hill
5
Mint Hill

(Translated by Google) Excellent and professional service (Original) Excelente y profesional servicio

Thank you, Kenia, for your 5-star review! We are delighted to hear that you had an excellent and professional experience with our service.

- Mint Hill
5
Mint Hill

Excellent service- prompt, courteous, and efficient.

Thank you for sharing your wonderful feedback, Monte! It's delightful to hear that you experienced excellent service from us – prompt, courteous, and efficient. We take pride in delivering top-notch service to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out.

- Mint Hill
5
Mint Hill

They run a very clean shop. They also checked the vehicle thoroughly and checked for mileage items. Don't go if you prefer cheap and shoddy, though.

Thank you, Keith, for appreciating our meticulous approach to car maintenance. At our shop, quality is our top priority. We're glad you noticed the attention to detail. Looking forward to serving you again!

- Mint Hill
1
Mint Hill

Woodies in Mint Hill: #1 charged for an oil leak that was repaired with the oil pan. The two days later I returned showing significant oil leak on card board that was placed under the vehicle. The oil leak was from the rear seal that was missed in their, "inspection". #2. My vehicle was towed to Woodies on Friday at lunch time by AAA, with a failure to start that was Not caused by a failed battery. The next day on Saturday, Technician found a blown fuse. He replaced the fuse, attempted to start the vehicle only to blow the replaced fuse. I asked what fuse was blown and was told it was the #46 fuse. I checked on line and found that fuse controls the ignition. I called back to Woodies and asked then to replace the ignition switch. At that time I also provided the part maker and the part number for that common ignition fuse. It is now Saturday afternoon. I called Woodies on Monday asking when my vehicle would be ready. I was told possibly ready by Tuesday. 3 1/2 days to replace an ignition switch that takes no more that 1.1/2 hours at most by certified mechanic. The charge I paid was a few dollars less than $500.00 I will Not be using this or any other Woodies again

Dear Meg, we're sorry to hear about your experiences. It's never our intention to miss any repairs or cause inconvenience. We'd appreciate the opportunity to discuss your concerns further to see how we can make things right. Please contact our customer service team at your convenience.

- Mint Hill
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.