Mint Hill
Dropped car off at 9:15a for an oil change, caught an Uber, arrived at Woodie’s @ 4:00p. Car was still not done, matter of fact it was still in the air. Called at 3:21p and the guy said they will be finished in 15 minutes. It’s 4:22p, I’m still waiting and my car is still in the air. Absolutely ridiculous!!! It’s 4:40p and I’m still waiting!!! They Pulled my car around at 4:44p. So what they did was did my oil change in the 44 minutes they had me waiting, but my car was there almost 8 hours!! I know they don’t care, but I will NEVER patronize this business again. Oil changes take at a maximum 1 hour at the dealerships on a very busy day (Saturdays)👎🏾👎🏾👎🏾
Angela, thank you for bringing this to our attention. We're sorry for the extended waiting time you experienced. We strive to provide efficient service to all our customers and this incident does not reflect our usual standards. We appreciate your feedback and will use it to improve our processes.
- Mint Hill