Reviews - "Mint Hill" Location

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Marcel Drayton

2/13/2024

Mint Hill

Very helpful

Thank you for the 5-star review, Marcel! We are thrilled to hear that our team was able to provide you with helpful assistance. We pride ourselves on offering top-notch service to all of our customers. If you have any more questions or need further assistance, please don't hesitate to reach out.

- Mint Hill

Femi Ishola

2/10/2024

Mint Hill

These guys were efficient, reasonably priced, and courteous. They've got a customer in me

Thank you, Femi, for the kind words! We're thrilled to hear about your positive experience with us. Customer satisfaction is our top priority, and we're glad that we met your expectations. We look forward to serving you again in the future!

- Mint Hill

D A

1/19/2024

Mint Hill

As I mentioned to the staff, I have never had a better experience with an auto establishment. I was not ripped off or overcharge. I immediately had the friendliest shuttle driver take me back to my house and within 4 hours my services were complete and I was picked back up within 10 minutes and home with my car. Larry, Joe and Victoria provided the best service. The Establishment is very clean and welcoming. The staff is friendly professional and as I mentioned to my husband we will never use anywhere else. This place is definitely the best and if you've never used them definitely check them out. They have various locations.

Thank you for the amazing review! We are thrilled to hear about your positive experience with our team. Providing exceptional service and convenience to our customers is our top priority, and it's great to know that Larry, Joe, and Victoria exceeded your expectations. We appreciate your loyalty and recommendation.

- Mint Hill

Anonymous

1/1/2024

Mint Hill

Great, friendly service

Shaun Williams

12/28/2023

Mint Hill

Thank you for the 5-star rating, Shaun! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Mint Hill

Donnie Preslar

11/25/2023

Mint Hill

Friendly and professional service at a reasonable price. I was very satisfied.

Thank you Donnie for the kind words about our service! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and we look forward to serving you again in the future!

- Mint Hill

Chris Tift

11/16/2023

Mint Hill

The leadership of this store is amazing terrible. I’m not talking about store managers but district management. I was there for 2 weeks and I was let go from a customer complaint that was totally false and untrue. But did management follow up with this, no they told my store manager to let me go over the phone that night. Since that night I’ve been calling my district manager and he won’t answer because I was told he can’t handle confrontations “coward”. So Monday I got a phone call from the store manager saying it would be easier on them to just pay me a money order for my 2 weeks pay. Whatever I took it but it was only for 1 week, and of course guess who won’t answer his phone? That’s right Patrick the coward! I should’ve never got fired for something to happen on my second day at work. I believe someone should’ve talk to me over the years with service management under me never once what I have fired anybody on their second day for something they didn’t even do I would’ve talk to them and discuss the issue and figure out what the real problem was!

Dear Chris, we’re sorry to hear about your experience. We take all feedback seriously and are committed to addressing any concerns. If you would like to discuss this further, please reach out to our customer service team. We appreciate your feedback and hope to have the opportunity to make this right.

- Mint Hill

richard anderson

11/12/2023

Mint Hill

Great place. Helped with my tire right before closing time. Even gave me snacks

Thank you for the excellent review, Richard! We're thrilled to hear about your positive experience with us. Providing exceptional service, even to the very last minute, is what we strive for. We're glad we could help with your tire and make your visit a pleasant one. See you next time!

- Mint Hill

JUAN BASTIDA

11/1/2023

Mint Hill

STAY AWAY FROM THIS PLACE !!! I bring my truck yesterday ( 9/31/23 ) For an oil change and replace the brake pads. They call today ( 01/11/23 ) and said my truck was ready. Arrived at this place just to find out the cost of the work done is $1208.97 😳😳😳 I ask 3 times “ this is for the oil change and brake pads? “ and the answer was “ yes “ when I complained about the expensive oil change and brake pads they said “ oh we did the oil change,replace the brake pads AND THE ROTORS “ the answer at my question “ why did you guys replace the rotors? “ was “ we aways replace that when we replace the brake pads “ 😳😳😳 wow ( This rotors where replaced a year ago and I know they don’t need to be replaced ) I pay in full and took my keys 😡😡😡 I bring my cars here since they opened this place but one thing is for sure I WILL NEVER CAME BACK

Dear Juan, we understand your frustration and apologize for any miscommunication regarding the cost and services provided to your vehicle. We aim to be transparent with our pricing and will address this issue with our team. We value your loyalty over the years and appreciate your feedback. Please contact us directly if there's anything we can do to rectify your experience.

- Mint Hill

Ron Ihnot

10/10/2023

Mint Hill

Great service and speedy response.

Thanks for the 5-star review, Ron! We're thrilled to hear that you had a great experience with our service. Providing speedy and top-notch customer service is always our goal. If you have any other questions or need further assistance, please don't hesitate to reach out.

- Mint Hill

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