North and South Carolina Auto Repair

Working with John was a great experience. He was extremely friendly and very detailed. They moved very fast at having my car inspected in spite of me booking at the last minute. I definitely plan to do more business with them in the near future.

Made an appointment for 7am, had my car all day, just to get a call about 3:30 in the afternoon saying they wouldn't be able to get to do the work on my car and quoted me on the job they needed to do. That was my only day off, so I needed to pick up my car. Made another the next week on my next day off. Took it in, just to get a call a few hours completely telling me about a whole different job that needed to be done and quoted me double of the first quote I got. Was not prepared to pay that much, so I paid $50 to be inconvenienced twice with no work done. Totally annoyed , not happy

Simple online scheduling tool & excellent communications. Scheduled service items completed in a timely manner at a cost well below dealer prices.

Traveling with family from PA and got a nail in a tire. Called and spoke to Jeff- he was super nice and luckily was able to get us in right away. They patched our tire very quickly and were so kind with pricing, despite our desperation. The young man that repaired our tire was very nice and professional. Stand up employees, great service. If we lived in the area, we’d be back!

They should just tell you they can’t service SAAB engines instead of lying about it and saying your car has a clean bill of health. 2500$ and a weekend in the shop, yet the engine still has issues. They don’t know what they’re doing and looking to get your money. Not coming back.

Called about having a flat tire and they plugged it the same day for a very reasonable price. Thank you guys!

Been to this location twice to give them the benefit of the doubt, but it’s useless. Paid almost 300 dollars for a diagnostic and pressure test, and then they quoted me for a 1000 job. Took my car to a different mechanic and paid a fraction of the cost. never again

Really a mixed bag: Daniel and Josh were extremely friendly and knowledgeable. The repair got done and seems to have been done well. But it took 6 more days and $500 more than originally quoted. After the repair, there was a new ABS light on for a broken sensor that occurred during the repair. While they did originally try to make me pay for the part, they did come around to correcting their mistake for free. Ultimately, I think their shop is good for the simple stuff, but anything more complex just take it to the dealership, it’s about the same price anyways.

Have to leave this out here. No issues with service apart from the delay but the significant change in pricing of a simple tire repair from the time of quote to final invoice is simply unacceptable. And when confronted on this higher invoice, they tried to act as if I misheard the quote. And I know the pricing was well inflated as the same tire retails for a much lower price. Found the overall exchange with them very unethical