North and South Carolina Auto Repair

Great service. Super kind and insightful. They were straight forward with me and showed me everything that I needed to know about. I would definitely recommend it for quick service and reliable trust. From oil to fixing parts.

Daniel is a gem. Please give raise and RUSS AT THE MCDOWELL LOCATION NEEDS RAISE THEESE GUYS ARE GREAT.

I don’t know what happened to Woodie’s Auto uptown location, but the people who work there now are damaging Woodie’s brand! I come there for an oil change sometime in September of last year, ok? After I get the car back I notice some strange noise underneath. I look under and I see that the plastic tray under the engine is not secured (see the pic), so that thing was dragging causing that noise. Well, that’s some sloppy work I’m thinking, the mechanic didn’t secure the tray properly after they changed oil. I take the car back telling them that they need to do better, and the blame game starts. According to them, it was me who hit something which made the tray come loose. Yeah, right, out of all the parts of the car I hit that EXACT part that you guys touched during the oil change IMMEDIATELY after you touched it. Anyway, they fixed it somehow (I don’t know how, the tray is broken now). I get the car back and a day later, check-the-engine light is on. Could be a coincidence not related to their sloppy work, right? But it’s just too many coincidences! I take the car back and argue with them and listen to their blame game again and yada yada, long story short, they did not fix the check-the-engine light issue (I had to go to a different mechanic). Instead, they pat themselves on the shoulder about a great customer service they provided by fixing the tray problem they themselves caused. Fast forward six months later, I go for an oil change to a different mechanic and he looks at the notes and that’s when I learn that they put the wrong type of engine oil in September. Guys, don’t you know the 2013 Volkswagen Passat needs fully synthetic oil?!

First experience with bringing in my car and receiving a full report of all items that were checked. Very helpful information!

These people went out of the way within minutes to help me get my tire fixed plugged and put back on my car. I know it doesn’t seem like much but the customer service there was out of control. Great if anybody anywhere near Somerville needs car work done you need to go to them Without question.

Great service 😊

Giving two stars because the work eventually gets done after what feels like a year of my life and a whole lot of misogyny. If you’re a woman by yourself, I don’t suggest going alone. Coming from a true feminist who didn’t even feel comfortable here.

My experience with Woody’s was not the best. The service associate assigned to my car did not set proper expectations for the repairs. I found myself following up your answers rather than being provided with updates in a timely manner on most occasions. The reason my car was in the shop was due to a transmission issue. The estimate lack detail it simply stated transmission bolt repair. This made it impossible to shop around other repair shops. I felt like I was overcharged especially because of the lack of transparency of what was repaired with the transmission

Absolutely incredible customer service! From the initial call, the actual servicing of the car, complimentary shuttle, price point… 11/10 stars! Highly recommend!