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5
Ashley Road

On Saturday morning March 29, I woke up with a nail/piece of metal in my tire. The PSI was very low and I was driving from Shelby NC to Charlotte and was worried I would not make it to my Charlotte house on that tire. I stopped by the Ashley Rd location as soon as I hit the city limits, and they could not have been nicer or more helpful. I usually go to the Woodies on McDowell St in Charlotte...now I know that other locations are just as helpful. I appreciate the care that the staff at Ashley Rd took with both my vehicle and me. Thank you!

Dear Anne-P, We're glad to hear that you had a positive experience at our Ashley Rd location! Our team is always ready to help with any tire issues and we're thrilled that we could assist you on your journey. We strive to provide excellent service to all our customers, no matter which location you visit. Thank you for choosing us and we hope to see you again in the future!

- Ashley Road
3
Carmel Road

Car did not take long at all for inspection, which was great, as far as I can tell they did a great job. However I did not appreciate the pushy check outGirl that tried very hard to up sell me on $900 worth of extras. I don't mind the fact that they told me I do mind how pushy she was.

Thank you for sharing your experience, Laura. We're glad you found our inspection efficient and our service to be of high quality. However, we apologize if our checkout process left you feeling uncomfortable. We'll address this internally to ensure a more pleasant experience for our valued customers.

- Carmel Road
5
Ashley Road

On Saturday morning March 29, I woke up with a nail/piece of metal in my tire. The PSI was very low and I was driving from Shelby NC to Charlotte and was worried I would not make it to my Charlotte house on that tire. I stopped by the Ashley Rd location as soon as I hit the city limits, and they could not have been nicer or more helpful. I usually go to the Woodies on McDowell St in Charlotte...now I know that other locations are just as helpful. I appreciate the care that the staff at Ashley Rd took with both my vehicle and me. Thank you!

Thank you for the great review, Anne! We pride ourselves on providing excellent customer service, so we're thrilled to hear that you had a positive experience with us. We'll be sure to pass along your kind words to our team at the Ashley Rd location. We strive to make every visit as smooth and hassle-free as possible. We look forward to serving you again in the future!

- Ashley Road
5
Ballantyne

Professional Crew. Benz/AC Service. Thank you.

Thank you for choosing us, Maria! We're delighted to hear you had a great experience with us.

- Ballantyne
5
Charlottetowne Avenue

Reliable service done in a timely manner. My auto service go to.

5
Charlottetowne Avenue

Dana & Patrick at the Charlottetown location are personable and professional. Most importantly an be trusted. I like the option to book appointment online and drop the car the night before

5
Ballantyne

1
Ballantyne

Horrible experience! Stay away from this company! I've been using this company for over four years, and my children have also serviced their cars here. But after my recent experience, I will NEVER return. I had a flat tire on my Tesla, which is under warranty. Naturally, I turned to them for help. They told me they would inspect the tire, and if they could fix it, it would cost $50. My car wasn’t drivable, so I had no choice. Later, some representative called me and said they couldn’t fix it—without any explanation. And despite doing absolutely nothing, they still charged me $50! Fine. I asked them to simply remove the tire so I could take it to the shop where I have my warranty. Their response? No, we won’t do it. And to make matters worse, they refused to return my car the same day because, according to them, “their guy had already left.” Mind you, this was at 6:20 p.m., and they work until 7:00 p.m.! This level of customer service is beyond unacceptable. They are only interested in squeezing money out of you—don’t expect help when you actually need it. My family and I will never step foot in this place again, and I strongly advise you to avoid them as well. Don’t waste your time and money on these dishonest people. There are plenty of other places that charge far less and actually treat customers with respect. 🚨 DO NOT GO HERE! 🚨

Alexander, we're truly sorry to hear about your recent experience. It's disappointing to know that you left feeling unsatisfied and that we weren't able to provide the service you expected. Our customers' satisfaction is a top priority, and we aim to provide exceptional service at all times. We appreciate your feedback and will use it to improve our service.

- Ballantyne
5
Eagle

Thank you for your five-star rating, Thomas! We're delighted to read about your positive experience with us! Providing exceptional service is our top priority, and we're thrilled to know we exceeded your expectations. Your satisfaction is extremely important to us, and we can't wait to continue serving you with the same level of excellence in the future!

- Eagle
5
Mint Hill

Had a tire running low just stop by very helpful place and clean on the top of that

Thank you so much for the 5-star review, Joel! We're thrilled to hear that you had a great experience with us. Providing top-notch service in a clean and helpful environment is our top priority. We appreciate your kind words and look forward to serving you again in the future!

- Mint Hill
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.