Charlotte Auto Repair

Good price for the service, friendly guys in there. Only took one star off because I had to wait an entire day for just an oil change, and it was a bit difficult to actually talk to the mechanic who worked on my car to get the skinny on what shape it's in and what to keep an eye on. Other than those small things, I'll be returning to these guys for anything I need in the future. In my book 4 stars is pretty darn good for any business, so they've got my money for now.

The name of "Woodie's" game is upselling. They will produce a report of lots of things that you might need to get done and prioritizes them from low to urgent, which seems like a decent customer service feature. However, if you are even thinking of getting your car inspected at this place, just don't. They will fail your car for a variety of reasons that are very subjective. For instance my wiper blades were cited as "urgent". It has been raining everyday for weeks and my wipers are fine... This was just false. Also "tire tread" was referenced as urgent. I asked what the standard for state inspection was and was told 2/32 is dangerous and should fail inspection. All of the report photos indicated that 5/32- 6/32 was what my tires were at. I'm well aware that I need to start shopping for new tires. No one on earth should buy their tires without shopping around first. I was there to get an inspection, not a new set of tires. They've rejected my car a couple of times for ridiculous things and they could very easily just pass the car. I'd be way more likely to get anything done on my car if it were with a trustworthy company. Not trying to knock the staff- the company's philosophy sucks and Woodie's automotive should be avoided at all locations.

Very professional keep you abreast of everything that was going on

Fast service at good prices!

Thank you as always excellent service

I called Woodies for an appointment and they were able to get me in at their McDowell location within a few days. My check engine light was on. I dropped my car off and was driven to work by their complimentary shuttle service. The driver was very nice and picked me up that afternoon when my vehicle was ready. They also have a very comfortable waiting room with snacks and drinks if you decide to wait for your car on site. They diagnosed and fixed the problem contacting me by phone through the day with updates. Great experience and I will be back!

Needed a tire plugged and they did not have a single technician at 4 30 pm, everyone went home. Must be nice! So now a young woman will be in danger of a flat tire because men are to soft to work.

$141 dollars for an oil change and tire rotation. That is 3 times what the Ford dealership charges. I don’t mind supporting local and paying a little more but that is outrageous. Nice friendly people and clean place but not even close to competitive.