Mallard Crossing
They tried to sell me a job $1,600 more expensive than was necessary, despite me warning them I wouldn’t pay more than the job required. I had the inkling, the moment I walked in, they were going to attempt to upsell me and change out a part that is still working perfectly fine. When I went to retrieve my vehicle, the gentleman checking me out had me wait an exceeding amount of time while he worked on another order on his computer. I took it to AutoRx and I was treated fairly and honestly.
Dear Felix, we're disappointed to hear about your recent experience. Your satisfaction is our top priority, and we strive to provide transparent and fair service to all our customers. Please reach out to us directly so we can address your concerns. Thank you for bringing this to our attention.
- Mallard Crossing