Charlotte Auto Repair

Very poor customer service. First time we have been here. Needed starter replaced... Top up fluids...and repair hanging bumper. Cost over $400 not including insurance amount of $200. Re-used part cost only $90....rest was 'labor'....and bumper not fixed....needed a special clip and didn't bother to put on a temporary bolt. I'm 73 and disabled and I will add 2 bolts myself. Thanks for your help Woody's! Never coming back here and by the way they waited until we got there to pick up the car to tell us they weren't going to fix the bumper, even though they said it would be fixed by the time we got there. Ben

Hell, I don't know, haven't used them in over 35 years.

Good guys, Great place, Honest service!

I had my struts redone and new tires put on in Jan. 2020. Didn’t drive but 500 miles and took the car in in May 2020 for an oil change. Tech said I needed new back brakes and new rotors on the car. I elected not to change them, did not drive the car for the remainder of the year and had my Dad redo my breaks over Christmas. Not only were the back breaks relatively fine where I could have driven the entire year, the rotors did not need replacing. Additionally, my dad noticed my car leaking oil and was able to trace it to a loose oil pan plug. The plug was about to fall out. If I had driven my car this way, the oil would have leaked out and my engine would have blown a gasket, totaling my car. I would never take another car to Woodys. They tried to take advantage of me by selling me car work that wasn’t necessary and they almost cost me my vehicle. Find another place to have your car serviced.

If you have a problem they will fix it .they are there to do a business and they do a good job,just give them a chance.

Great

I made my first appointment with Woodies in Davidson for my annual car inspection. Because I was told it might take 2 hours, I was immediately offered a ride home via their shuttle. The gentleman who drove me was a good driver, very polite, and most efficient. I was also told the reason it takes Woodies a bit longer to do an inspection was that they look at EVERYTHING. That was most reassuring. When the inspection was completed, the same gentleman shuttled me back to the shop. The only car issue found was the need for brake fluid replacement. I sensed no pressure to do this immediately or at Woodies, but after checking with my dealership, I realized the cost was much less at Woodies. So I waited in their spotless waiting room while this was done. I was told I could watch anything I wanted on TV, which was also nice to hear! Needless to say, I shall return to Woodies in the future. So, to the wonderful staff at Woodies in Davidson, I wish you all CHRISTMAS CHEER and a HAPPY NEW YEAR!