Mint Hill
I got some work done on my car to get it ready for inspection. The work was done in a day and luckily, the work was under a 3 year warranty. Although the warranty lasted 3 years, the same issue caused the engine light to turn back on only a week later. I took my car back in and left it at the shop from Friday until Wednesday(I was told it would be ready by Tuesday at the latest and I had to miss a work day. Hopefully it will be fixed and last longer than a week this time. The customer service is great, the mechanics seem to be iffy from my experience here.
Dear Caleb, we're disheartened to hear about the ongoing issue with your car. We apologize for any inconvenience caused by the delay in repairing your vehicle, as well as the previous repair not lasting. Our team is committed to resolving the problem and providing you with a reliable solution. Your feedback is valuable in helping us improve our service. We appreciate your patience and hope to regain your trust.
- Mint Hill