Mint Hill
I recently took my Audi Q5 to Woodies Auto Service in Mint Hill after a friend recommended them, and I couldnt be more grateful. I had previously gone to the Audi dealership in Charlotte due to a starter malfunction warning light on my dashboard. They told me the issue was caused by clogged sunroof drains, which had allowed water to leak into the rear compartment and corrode the wiring around the control module. Although my car is under warranty, they claimed the repair wouldnt be covered and gave me an estimate of at least $6,000. Feeling uneasy about their assessment, I brought my car to Woodies for a second opinion. Their team thoroughly inspected the vehicle, drained and dried the affected compartment, checked the module, and cleared the sunroof drains. They found that the module was completely fine and didnt need replacing. The best part? The car has been running perfectly ever since, and they charged me only a minimal fee for the service. What truly impressed me was their professionalism and the way they clearly explained everything to meespecially since I dont have much knowledge about cars. It was a night-and-day difference from my experience at the dealership. I honestly felt like Audi was taking advantage of my lack of understanding, and it could have cost me thousands. Definitely a 5 star service and a special thank you to Thomas the mechanic. I would highly recommend them to anyone looking for honest, reliable service.
Dear Lavinia, thank you for choosing Woodies Auto Service based on your friend's recommendation. We appreciate your detailed review and are thrilled to hear about your positive experience with us. Our team always strives to provide honest and reliable service while ensuring customer satisfaction. We're glad that we were able to provide you with a second opinion and resolve the issue with your Audi Q5 at a minimal cost. We'll make sure to pass on your kind words to Thomas. Thank you for recommending us, and we look forward to serving you in the future!
- Mint Hill