North and South Carolina Auto Repair

Woodys did their usual excellent job. Thorough, efficient, communicative and while pointing out the problem areas, never suggesting a given service unless it’s needed. They categorize amongst all items that are good, need watching and need immediate attention. Patrick and Dana (Charlottetown location) are the best. I’ve been in Charlotte for three years and trust Woodys with the care of our Mercedes E350 and Toyota Highlander Hybrid.

I had my 2006 Ford Expedition in because the check engine light was coming on and showed "unable to bleed up fuel tank vacuum". I assumed it was the purge valve which I mentioned when I brought the car in. However, it was the release mechanism attached to the gas tank. That was fixed, along with some other things. However, within a day of getting Expedition back, the "check gas cap" notice came on (although the check engine light did not). I took the Expedition back in and they did a diagnostic on it and determined that in fact, the hose into the purge valve on the firewall was split. Don't get me wrong, the work they did was good, but given the original reason for bringing it in, they should have checked the system all the way through the purge valve on the firewall. If so they should have caught that as it was pretty much in plain sight or would have been seen by checking the hoses all the way through. I should not have had to pay another $100 plus for labor where a visual check of the whole system would have caught the issue in the first place. Otherwise, there work was good and I do not have a complaint about the service.

Awesome service and staff. The customer service was out of this world. Very pleasant, honest, and very easy to understand the items needed serviced. Their tech is outstanding. Great work great company.

Fantastic customer service, super efficient techs.

I went to Woodie’s to initially get my tire pressure checked out. When we walked in Cade greeted us with a big smile! He helped us out quickly and assured me that I was going to be in good hands. I found the issue and replaced my spare with no charge. Cade’s customer service and customer relations are unmatched. I will definitely be returning. Thank you Cade! I recommend that everyone should take care of all their cars service needs at Woodie’s.

When first moving to Charlotte I was very nervous about finding a reliable mechanic, and unfortunately that search still continues. Came in to replace a damaged splash guard for my car and was told the correct parts were ordered and fixed accordingly however after 1 day of normal driving the guard fell halfway off. After taking it to another shop I was told the guard was missing 10+ pins and that it was actually not even the correct guard for my vehicle, so now I will need to pay even more money to get it “fixed”. I have no ill will, just wanted to provide my own experience so other people can make their own decisions accordingly.

Friendly staff that had exactly what we needed when our 5th wheel had a tire blow out. Timely service. However, the tire they sold us was grossly underflated and we had mounted it before we noticed how low it was. They did not have a portable tank that we could use to inflate it. Please be sure to have them check and double check tire pressure before you leave.

Very professional and courteous. Definitely going back.

GREAT SERVICE! VERY HAPPY!