Mallard Crossing
Common sense if you would take the time to do your job and look at a person oil change sticker to see that it was recently changed the smart thing to do is call the person to verify before you proceed especially when your 65 year old mother forgot the oil had just been changed on Saturday. Still common sense as a mechanic to check things out and ask questions instead of saying someone could’ve put an invalid sticker up there. Who tf going to be riding around with an invalid oil change sticker if the oil change was just did last Saturday??? Defintely won’t be getting my business ever again cause as a mechanic you supppsed to use better common sense.
Dear YaKisha, we apologize for the frustration caused by this situation. We understand how important it is for our staff to use common sense and thoroughness in their work. Your feedback will be shared with the team to ensure that we improve our customer service. We value your business and hope to have the opportunity to serve you better in the future.
- Mallard Crossing