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5
Eagle

Great service fast friendly and honest I have found my auto repair place for life

Thank you for the fantastic review, Chris! We're thrilled to be your go-to auto repair shop. Providing fast, friendly, and honest service is what we strive for. If there's anything else we can do for you, please let us know.

- Eagle
5
Huntersville

They did a great job , was especially thankful for the free shuttle service.

Thank you for the 5-star review, Steve! We're thrilled to hear that you had a great experience at our shop. Providing excellent service and convenience is what we strive for. We hope to see you again soon!

- Huntersville
5
Charlottetowne Avenue

I have always had great service experience at Woodie's and can't say enough about the company and everyone who works there. Professional, courteous, very helpful and knowledgeable!

Thank you, Judith, for your kind words! It's great to hear that you've had consistently positive experiences with us. Providing exceptional service is our top priority, and we're thrilled to know our team has consistently met your expectations. We look forward to serving you again!

- Charlottetowne Avenue
1
Mallard Crossing

They tried to sell me a job $1,600 more expensive than was necessary, despite me warning them I wouldn’t pay more than the job required. I had the inkling, the moment I walked in, they were going to attempt to upsell me and change out a part that is still working perfectly fine. When I went to retrieve my vehicle, the gentleman checking me out had me wait an exceeding amount of time while he worked on another order on his computer. I took it to AutoRx and I was treated fairly and honestly.

Dear Felix, we're disappointed to hear about your recent experience. Your satisfaction is our top priority, and we strive to provide transparent and fair service to all our customers. Please reach out to us directly so we can address your concerns. Thank you for bringing this to our attention.

- Mallard Crossing
5
Charlottetowne Avenue

Transparent with prices and quotes, great warranties especially tires, and they send you a personalized link with everything they did and recommend typically shown with pictures of its condition. Pretty good experience at all locations. (I’ve been to most) Don’t take my word for it, let them show you!

Thank you for the 5-star review, Em Ma! We appreciate your kind words about our transparent pricing and great warranties. We're glad to hear that you've had a positive experience at all our locations. We look forward to continuing to provide you with excellent service.

- Charlottetowne Avenue
5
Ashley Road

Personable, knowledgeable and took care of my repair expeditiously I

Thank you for taking the time to leave us such a wonderful review, Marvin! We are thrilled to hear that you had such a positive experience with us. It's always great to know that our customers appreciate our dedication to providing excellent service. We look forward to serving you again in the future!

- Ashley Road
5
Midtown

As always, the Woodies @ Midtown CLT location did a great job with servicing my 2013 Accord. I can’t tell you how many times these guys have done right by me & my family. Competent, no nonsense, and honest. Just solid all the way around. Thanks again! Ray S.

Thank you for your amazing review, Ray! We are thrilled to hear about your positive experience at our Midtown CLT location. It's always a pleasure serving you and your family, and we appreciate your kind words. We look forward to providing you with the same excellent service in the future!

- Midtown
5
Carmel Road

So far so good with the service and treatment that I have received from them. I've been coming here for 3 years and I have never felt pressured into a repair I didn't feel was necessary. Although I do appreciate the recommendations.

Thank you, John, for being a loyal customer for 3 years! We're delighted to know you trust our recommendations without feeling pressured. We appreciate your positive feedback! If there's anything else we can assist you with, please let us know.

- Carmel Road
1
Ballantyne

This place USED TO BE GOOD, NO LONGER!!!! I have left 5 star reviews for them in the past, when they had a tech that owned the same NA Miata that I had, I had great service. Recently, I needed a new alternator. That was no problem. The problem started when I left them a car with absolutely no leaks from the radiator. NEVER A DROP ON MY GARAGE FLOOR. I always check my fluid levels. I received a call asking me if I knew my radiator was leaking? Of course not. But apparently NOW it was pouring out coolant all over the tech's head? Hmmmmmm. From no leak WHATSOEVER to a radiator that had a profuse leak? At this point, what could I say. I needed a new radiator? I'll never know. According to them I did, so I ok'd the replacement. $2,000.00 later, between the radiator and alternator, I get my car home and NOW, FOR THE FIRST TIME, I DO have a coolant leak, all over my garage floor!!!! I have to bring the car back now, AGAIN!! Oh, but it is not the radiator this time, it is the thermostat housing. So, I tell them it is ok obviously at this point to replace the thermostat and gasket. But now, OH NO!!! We cannot do that. We cannot unbolt the 2 bolts because apparently someone had, retapped the holes and put in oversized bolts and the tech cannot loosen them. He tried so hard but didn't want to break the bolts. Well I know that isn't true because, I REPLACED THE THERMOSTAT MYSELF 3 YEARS AGO AND THE BOLTS WERE ORIGINAL. They are large bolts and anyone who knew about the NA Miata would know they were original. He tried SO HARD but could not get them to open. So, I took the car home to try it myself. I had nothing to lose at this point but to do it myself again. When I got it home, not only did the bolts come loose, they were almost not tight enough. I called immediately and was told they would ask the tech and get back to me. They never did. There is no way they could have even attempted to open them, THAT is how easily they unscrewed. Now here is the reason why I have decided to write this extended review. I had to order a new thermostat and gasket so I obviously had to retighten the bolts until I received the parts. So, I ended up snapping off the head of one bolt myself!! My torque wrench was set properly so either the wrench setting wasn't accurate or the bolt was so old it could not take the specified torque. Whatever the reason, a job that they could have done, should have done, has now left me with a complete disaster on my hand. I should have never been put in the position of having to do it myself. I'll never know what actually went on with the car obviously, I only have the obvious suspicions, but I will NEVER return to Woodies, NEVER recommend them and will avoid now at all costs. I have gone from an almost flawless little classic, that has been well cared for and worth a nice buck, to a possible pile of junk that if I cannot fix myself, will require a hugely expensive repair. Thank you very much Woodies! PS I wish I had gone back to read the reviews! UNBELIEVABLE how many people have had the same problems. Always something else wrong, always $500 plus! I am sure I never needed a new radiator, at least when I dropped it off, and that I have thrown over $2000.00 down the drain, and I'm on a fixed income. ONCE AGAIN, THANK YOU WOODIES! PSS. STILL WAITING. I called the owner, as he requested last week in response to his answer to this review. I am still waiting to hear back. It will be interesting to see just how much customer service is their "Number One Concern?" I will update this to its conclusion.

Dear Steven, we're sorry to hear about your recent experience. Customer satisfaction is our top priority, and we regret any inconvenience caused. We'd like to address your concerns and see how we can make things right. Please contact us directly so we can further discuss the details of your visit. Thank you for bringing this to our attention.

- Ballantyne
1
Ballantyne

This place USED TO BE GOOD, NO LONGER!!!! I have left 5 star reviews for them in the past, when they had a tech that owned the same NA Miata that I had, I had great service. Recently, I needed a new alternator. That was no problem. The problem started when I left them a car with absolutely no leaks from the radiator. NEVER A DROP ON MY GARAGE FLOOR. I always check my fluid levels. I received a call asking me if I knew my radiator was leaking? Of course not. But apparently NOW it was pouring out coolant all over the tech's head? Hmmmmmm. From no leak WHATSOEVER to a radiator that had a profuse leak? At this point, what could I say. I needed a new radiator? I'll never know. According to them I did, so I ok'd the replacement. $2,000.00 later, between the radiator and alternator, I get my car home and NOW, FOR THE FIRST TIME, I DO have a coolant leak, all over my garage floor!!!! I have to bring the car back now, AGAIN!! Oh, but it is not the radiator this time, it is the thermostat housing. So, I tell them it is ok obviously at this point to replace the thermostat and gasket. But now, OH NO!!! We cannot do that. We cannot unbolt the 2 bolts because apparently someone had, retapped the holes and put in oversized bolts and the tech cannot loosen them. He tried so hard but didn't want to break the bolts. Well I know that isn't true because, I REPLACED THE THERMOSTAT MYSELF 3 YEARS AGO AND THE BOLTS WERE ORIGINAL. They are large bolts and anyone who knew about the NA Miata would know they were original. He tried SO HARD but could not get them to open. So, I took the car home to try it myself. I had nothing to lose at this point but to do it myself again. When I got it home, not only did the bolts come loose, they were almost not tight enough. I called immediately and was told they would ask the tech and get back to me. They never did. There is no way they could have even attempted to open them, THAT is how easily they unscrewed. Now here is the reason why I have decided to write this extended review. I had to order a new thermostat and gasket so I obviously had to retighten the bolts until I received the parts. So, I ended up snapping off the head of one bolt myself!! My torque wrench was set properly so either the wrench setting wasn't accurate or the bolt was so old it could not take the specified torque. Whatever the reason, a job that they could have done, should have done, has now left me with a complete disaster on my hand. I should have never been put in the position of having to do it myself. I'll never know what actually went on with the car obviously, I only have the obvious suspicions, but I will NEVER return to Woodies, NEVER recommend them and will avoid now at all costs. I have gone from an almost flawless little classic, that has been well cared for and worth a nice buck, to a possible pile of junk that if I cannot fix myself, will require a hugely expensive repair. Thank you very much Woodies! PS I wish I had gone back to read the reviews! UNBELIEVABLE how many people have had the same problems. Always something else wrong, always $500 plus! I am sure I never needed a new radiator, at least when I dropped it off, and that I have thrown over $2000.00 down the drain, and I'm on a fixed income. ONCE AGAIN, THANK YOU WOODIES!

Dear Steven, we're sorry to hear about your recent experience. Customer satisfaction is our top priority, and we regret any inconvenience caused. We'd like to address your concerns and see how we can make things right. Please contact us directly so we can further discuss the details of your visit. Thank you for bringing this to our attention.

- Ballantyne
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.