Mallard Crossing
HORRIBLE! If you want your car fixed right the first time and don’t want to keep having to go back, DO NOT TAKE IT HERE! I took my car in for a coolant leak. They had my car for over a week and charged me almost two thousand dollars. Picked up my car and I’m thinking my car is fixed but surprise, surprise 3wks later coolant is empty. So obviously it was still leaking from the time I picked it up for 3wks. Take it back and now they claim it’s something else, he says it’s something that’s common in these cars, how convenient! My question was so if it’s common why wasn’t it checked prior to giving it back to me. I requested to speak with a manager. After a few days Manager offers a 240$ discount. I take the car back for the 3rd time and that new problem that was mentioned prior was no longer an issue it was something else which was going to cost 4,000$. A 240$ discount is not going to touch a 4K bill. If my vehicle was fixed right the first time the damage wouldn’t be so severe now!!!!!! DO NOT TRUST THEM!
Dear Erica, thank you for sharing your experience with us. We're sorry to hear about the troubles you encountered with your vehicle. We understand your frustration and would like to address your concerns. Please reach out to us directly so we can further investigate your situation and come to a resolution. Your satisfaction is our top priority.
- Mallard Crossing