North and South Carolina Auto Repair

All vehicle dealerships should follow their example of quality standards and customer service

Their business practices leave ethical questions. Would not return for service.

Their business practices raise questions regarding their ethics. Not my best experience at a mechanics. They said I needed an oil change when I had just completed one 2 weeks ago? Very suspicious.

My car's battery was having difficulty maintaining a charge. I lived in an apartment building close to Woodies and often visited the shop for non-automotive things. They seemed to be very reliable and trustworthy at first. On my first visit to Woddies, I paid nearly well over $1k for a new alternator. Despite this significant investment, my car would not start the next morning. Woodies has a "warranty" on all its services, but I had to pay for the towing back for the second visit. Even though I explained to them that I had a new battery installed three days before Woodies installed the alternator, the manager said the new alternator would drain that battery but would not drain a new one installed by Woodies (Point of confusion: if an alternator constantly drains new batteries, how will a car ever start? No one at woodies could explain that to me). Two days later, my car could still not hold a charge and again was undrivable. I had to have it towed again for the 3rd visit with Woodies. They kept the car overnight and the next day told me they had no idea what was going on. They asked me what I would recommend. When I picked up the car the 3rd time, the manager told me it might be a complicated electrical issue, and he couldn't even begin to give me an estimate (after I had already paid several thousand dollars). I have very little confidence the Woodies fixed my car or the right problem (evidence: my car still won't start after three visits); I was grossly overcharged for parts and labor. The alternator purchased by Woodies was $600; I googled the alternator part , and the highest price for this part online is $295 (usually around 225). I was also charged 650 for 2.5 hours of labor. I was given no details about what type of technician (if they are experienced or not) or how many techs worked on my car. All in all, nothing was repaired on my vehicle. PS They advertise a shuttle service, but never provide it or offer it. I asked at least 3 times and always got a no. stay away from this place!

Uptown Woodies has GREAT support and people ready to help.

Place is a total get over and not trustworthy at all don't go here unless you want to pay for a whole lot on unnecessary stuff ... check out the Better business Bureau..

Thanks to Darren & the Woodies team - without too many details, I had a "gremlins" car problem that could have SO easily gotten "upsold" to an expensive fix. Woodies solved it quickly & at a fraction of what I expected to pay. Real pro's, thanks!

Great customer service! Billy was able to get my car in right away. We will definitely be back for our next service.

Thank you for repairing our truck on such a short notice so we can make it back home safe. Everyone has been so nice and professional. We absolutely recommend this place.

Do not trust them to diagnose your car.. We took our Kia Sorrento there. They did not put the bolt back on the heat shield which cause a rattling sound. The check engine light was on. We told them it came up as the o2 sensors. It was smoking out of the tail pipe and making a noise when accelerating. We were told we needed an oil change and o2 censors. My husband informed them that we had an oil change, that the indicator was not reset. They charged us $174.40 to diagnose what we told them was already wrong. They quoted over $700 to change the o2 sensors and change oil. The sensors and oil (with a booster) with the filter were $253 so they were charging over $447 for an oil change and o2 sensors. 1hr 30 minutes max of work. We took it home and did these things and the car still smokes and it still says to change the sensors. They never checked the smoking out the tail pipe issue. They are a sorry excuse for a shop. I get better help at auto zone.