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Woodie's is Now Open and Proudly Serving Rock Hill

North and South Carolina Auto Repair

7012 reviews
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5
Summerville

I ended up with two vehicles in the shop at one time, both that needed immediate attention. The VW Tiquan needed parts replacement which was accomplished in a timely manner. The Kia had an unknown frontend problem that they could well have said was something major and expensive, but they chose to fix a very simple issue for minimal cost. I appreciated the way the issues were explained and that all work was covered by a 36-month warranty. If I had other vehicle problems I would not hesitate to go back today.

John, thank you for trusting us with both of your vehicles! We strive to provide top-notch service while keeping costs reasonable. We're delighted that you appreciated our thorough explanation and the peace of mind that comes with our warranty. We'd be more than happy to assist you again whenever you need us!

- Summerville
5
Uptown

I love this location. It is super convenient to my home (within walking distance) and the crew is super nice and knowledgeable! Thanks guys!

Thank you for your fantastic review, Felicia! We are thrilled to hear that you love our location and that our crew has provided you with excellent service. We pride ourselves on being knowledgeable and friendly, and we're glad it shows. We look forward to serving you again soon!

- Uptown
5
Carmel Road

Thank you so much for the 5-star rating, Nabila! It's fantastic to hear that you had a great experience with us. We strive to provide excellent service to all our customers, and your feedback affirms that we are on the right track. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Carmel Road
5
Matthews

Thank you for the 5-star rating, Nancy! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out.

- Matthews
1
Matthews

Dear Kio, we are sorry to hear that you had a negative experience with us. We strive to provide excellent service and want to make things right. Please reach out to us so that we can further discuss the issues you encountered.

- Matthews
5
Mallard Crossing

Friendly and knowledgeable

5
Ashley Road

They fix my car and got it back to me in the same day. Specially shout out to Oscar!!! You we extremely helpful!!!!

Thank you for taking the time to share your positive experience, Gamerbot43! We are thrilled to hear that our team, especially Oscar, provided you with exceptional service. Your satisfaction is our top priority, and we look forward to helping you again in the future!

- Ashley Road
5
Uptown

They always take great care of our car and as a bonus the staff are always friendly, nice and informative. I highly recommend.

Thank you Charles for the 5 star review! We love hearing that your visits here have been nothing short of excellent!

- Uptown
5
Huntersville

They found the problem with my car and thoroughly explained the issue. Moving forward they’ll continue to get plenty of my business and I’ll be recommending them to family and friends

Thank you, Drew, for your amazing review! We are thrilled to know that you had such a positive experience with us. Our team is proud to provide top-notch service as we prioritize clear communication and expert repairs. We look forward to serving you in the future and appreciate any recommendations you send our way.

- Huntersville
1
Mallard Crossing

Kyle is the worst “manager” I have ever dealt with. I went in for a simple car inspection and instead of acknowledging Corey’s (the young employee who performed the inspection) very apparent mistake and addressing it, Kyle completely dismissed it (and my valid concern) and rudely moved on to the customer behind me. ABSOLUTELY UNACCEPTABLE BEHAVIOR. I was dumbfounded as I have never dealt with such a shotty and unprofessional business and frankly, have never dealt with such lackluster employees. Woodie’s needs to get a real manager in there because Kyle is not able to manage the store, train the staff, nor is he able to address clients’ concerns. Corey wrote the incorrect mileage on my paperwork and apparently there was no way to fix it because the entire staff acted like I was the crazy one and it was no big deal…AN INCORRECT ODOMETER READING is a humongous issue!! Especially when the car inspection information is sent to the state. I went in thinking that I can make this my local car shop and I left thinking that I just made the worst decision ever…and HAD THE WORST UNPROFESSIONAL, DISGUSTING, AND DISRESPECTFUL EXPERIENCE EVER. Never aging will I visit any Woodie’s location…SUCH AN HORRIFIC EXPERIENCE.

Frux, we're sorry to hear about your recent experience. We take customer satisfaction seriously, and this falls short of our expectations. We value your feedback and would like to make things right. Please reach out to us to further discuss your concerns.

- Mallard Crossing
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Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809, Celanese (803) 578-7984, East Cooper (843) 849-1770 if you have any issues in accessing any area of our website.