North and South Carolina Auto Repair

Kevin, I'm sorry you were sent an email asking for a review. However, any reputable shop works the same way. Appointments are made simply to secure you a spot. If you have a 10:00 appointment, it doesn't mean your vehicle will be diagnosed at 10:00. Also, we tell everyone that makes an appointment about the diagnostic charge. When you called, you stated that you had a shimmy in the suspension when going over 40 mph. We don't guess with customer's cars. We take the time to do a proper diagnosis. There are many different components that have to be checked and that takes time. That's why a reputable shop charges a diagnostic fee. Billy

Reggie, thank you for choosing Woodie's Auto Service and Repair Centers! We're thrilled to hear about your excellent experience with Mitchell. Our team takes pride in providing transparent communication, fair pricing, and efficient service. We're delighted that our convenient location and timeline met your needs. Thank you for recommending us! We look forward to serving you again in the future.

Thank you for choosing Woodie's Auto Service and Repairs, Donald! We're thrilled to hear about your excellent experience with us. Providing the best service in Charlotte is our top priority, so it's wonderful to know that we delivered on that promise. We look forward to serving you again in the future!

Dear Mahmoud, thank you for sharing your recent experience. We're truly sorry for the frustrating and disappointing service you received. This is not the level of service we strive to provide to our customers. We assure you that your feedback has been taken seriously, and we are implementing measures to ensure that such incidents do not happen in the future. Your satisfaction is important to us, and we hope to have the opportunity to make it right if you give us another chance.

Thank you, Daisy, for the wonderful review! We are thrilled to hear that you had such a great experience at Woodie’s in Davidson. We pride ourselves on providing professional and polite service while finding the best solutions for your car. We appreciate your business and look forward to serving you again!

Dear Todd, we're sorry to hear about your experience. Your satisfaction is our top priority, and we would appreciate hearing more about what happened so we can address the issue. Please reach out to us at your convenience. Thank you.

Dear Sergio, Thank you for your feedback. We apologize for the delay in servicing your truck and the lack of communication. This falls short of our usual standards, and we will take your comments on board to improve our service. We hope to have the opportunity to make this right in the future.

Thank you for your 5-star rating, Susan! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we strive to provide exceptional service. If there's anything else we can do for you, please don't hesitate to let us know.