North and South Carolina Auto Repair

Staff and mechanics were great. They explained what was wrong and more importantly what did not need to be done. My most recent visit was the 3rd time they’ve done that. I appreciate the honesty and integrity. Makes a huge difference to actually be able to trust the mechanics, managers and staff.

I will not use this location again ever if I can help it. I’ve used woodies at a different location and never had any problems.. this one ..they told me my car was ready last Friday and when I spent money on a Uber to get there they said it wasn’t ready and that the person that was supposed to call me left early. There was no accountability or help to me given the fact that bc I couldn’t plan for this I wasn’t able to travel and see ny parents that live out of state. Today they told me the car was ready at 3pm and when I asked for a shuttle ride and was told there were just 4 people ahead I assumed I would get a ride. By 4 pm still no ride. Again no accountability or compensation for the Uber I had to catch in order to make it to my next appointment in time. Their customer service is awful 😣

To change the rear turn signal bulb for my Buick Lacrosse 2017.. They charged me $120 and the bulb part is just $8.. After a discussion with the store emloyee.. They reduced it to $67. As their labour cost is too high $150/hr.. Even German cars and Buick dealership wont charge that much for the labour. I enquired about the same issue with other auto stores, they said only $30 bucks Max.

Great service each time, always explain the repairs and give you the necessary information to decide how to handle it. Definitely bring all my vehicles here.

I have been taking my vehicle to Woodies for many years, and they have taken care of everything in a timely manner. I trust them with my vehicle.

I checked in my 2019 F150, as I was waiting for my ride in the customer lounge I heard my truck start. The boy floored my truck, sped through the small parking lot and then peeled out my tires around the corner approaching the garage bay. Obviously upset I approached the service check in, she was very sweet and apologetic. The manager Karl, sat in his office and did not even acknowledge the situation. I demanded my keys back immediately and left. Very sad, myself and all of my coworkers went there however none us will return.

Best service in town..

Great service!!!