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5
Huntersville

First-class service! While driving on I-77, I noticed the temperature gauge begin to rise. I pulled off and into the Woodies here in Huntersville. In the lobby, I explained my issue, and after hearing what I said, Cory Mullis jumped up and said, "let's go take a look." We were on our way after adding some coolant in the parking lot. You just don't get service like that anywhere these days, and Cory, you made a Woodie's customer out of us! Managers, please hold on to this guy!

Thank you, Bill, for the glowing review! Our team at Woodie's is thrilled to hear about your positive experience with Cory Mullis. Providing exceptional service is our priority, and we're glad to have exceeded your expectations. We appreciate your recommendation and will make sure Cory is recognized for his outstanding customer care. We look forward to serving you again in the future!

- Huntersville
5
Huntersville

My first visit to a Woodie's, I stopped in to their Huntersville location for a state inspection recently & everyone I spoke with was very cordial & hospitable. The facility was clean & their Customer lounge offered several amenities. Despite being shorthanded this day they still worked me in to rotation quickly. The process was seamless & easy. I definitely recommend this location.

Thank you for choosing Woodie's, Adam! We're thrilled to hear about your exceptional first visit to our Huntersville location. Providing a clean and hospitable environment, as well as efficient service, is our top priority. We appreciate your kind recommendation and look forward to serving you again in the future.

- Huntersville
5
Summerville

Honest owner!!!! They found out what was wrong with my BMW, after BMW Rick Hendricks lied and wanted to scam me…. Will definitely be bringing my BMW, Volvo and Miata HERE!!!

Mona, thanks for the great review! We appreciate your business! Billy and the Woodie's team

- Summerville
1
Davidson

Do not trust this people, that's a real scam. You car could come put of that place in a worse condition than when it came in, and you would have paid about 10 times what it should be worth.

1
Davidson

That place is a scam. I went there because of a brake leak. I had to pay something like $40 to have diagnosed. They then called me back and told that I needed to pay another $150 or $200 to spend more time studying the brake which I did. They finally called me back saying that was a 15 hours job and the cost would be over 3k!!!!. It was not worth doing it. I picked up my car, asked where exactly was the issue. They could not answer!!! I then realized that the "technician" did not bother unscrewing anything and preferred to brake the wheel liner. They worked like porks, did not provide with a diagnostic, and gave me a quite that doesn't make any sense. At the end, it took me 1 hours and half (instead of 15 according to them) to fix all the brake lines. I sent them an email asking for explanation : the manager never dared contacting me back (meaning that he supports that type of behavior?), and preferred to let the very young and nice gentleman at the desk try to fix his mess for him. Avoid at all cost

Dear Robert, We apologize for your negative experience at our shop. We take customer satisfaction seriously, and your feedback is valuable to us. We assure you that this is not the level of service we strive to provide. Could you please reach out to us directly to discuss this matter further? We would like to make amends and understand what went wrong. Thank you.

- Davidson
1
Ballantyne

Overpriced and always recommend more than is actually needed.

We're sorry to hear about your experience, Jessica. Providing honest recommendations is our top priority. If you feel that our pricing was not transparent, we would like to understand the specifics of your service. Please reach out to us so we can address your concerns.

- Ballantyne
5
Uptown

Easy scheduling for car services and Quick turn around with the work. Definitely recommend these people!

1
Huntersville

Took my car the whole day for a tire puncture but wasn't fixed by the end of the date.

We're sorry to hear about your experience, Him. We understand the inconvenience caused by the delay in resolving the tire puncture. It is not our usual standard, and we apologize. Please know that we take your feedback seriously and will address the issue to ensure it doesn't happen again.

- Huntersville
5
Midtown

Last week, right near the end of the day before having to work, my car battery totally died. Showed up on a whim, solely based on being the closest place that had interstate batteries. Kind, attentive, efficient, gracious, pleasant, straightforward. All words I would describe with the mgr, staff. I appreciate you for taking care of me. Any of my healthcare colleagues in the area, I would highly recommend. Look forward to doing business again, soon. Red Mazda 3

Hi Chris! Thank you for choosing us during a stressful time. We strive to provide excellent service, and we're happy we met your expectations. We look forward to serving you again in the future.

- Midtown
5
Davidson

I have been a Woodies customer at its Davidson location for several years so that says a lot to start with. I have always found their personnel to be friendly, competent, dependable, and honest, ever keeping first in mind the customers interest. Thats why I keep coming back.

Thank you, William, for your amazing review! We are so delighted to know that you have been a Woodies customer for several years and that you have always had a positive experience with our team. We value your loyalty and can't wait to continue providing you with the best service possible!

- Davidson
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.