North and South Carolina Auto Repair

Always get great service and greeted by friendly people! Highly recommend them!

Very honest work

Great service, knowledgeable staff, fixed what was needed, reasonable price. Recommend this Woodies location to anyone needing car repair.

DO NOT EVER bring your car here for maintenance. I had a horrible experience going here to get my wheel bearing replaced. That was the only thing I needed and the service was extremely overpriced! On top of that they were unprofessional as I tried to get an estimate before hand and it took them 3 hours to respond with an estimate and I had to call serval times to get that information. A wheel bearing for my vehicle costs about $130 for the part, and somehow I ended up having to pay almost $800 for the one service. It took them almost 8 hours to service my vehicle and I dropped it off at 8 in the morning after they said they would be able to do it. Granted I did not have an appointment, that doesn’t take 8 hours to do. I am extremely displeased. I also called and asked if they could take a cash payment up from to avoid paying sales tax and a representative told me yes on the phone and when it was time to pay, they changed the story and said I had to still pay the sales tax. I feel cheated out of my money and I will NEVER return. I’m extremely upset!!!!!

Great service, great people. Shop is clean and pricing is fair. No pushy sales tactics - highly recommend

I am writing to share severe mis-givings about this Woodie's location. They upcharged, attempted to upsell, and in my case did a poor job on the actual work-- an oil change... leaving an oil smell, exploding oil all over my engine bay and resulting in my husband having to clean it. I have been a customer of Woodie's in Charlotte for over a decade, using multiple locations for several vehicles I have had. On Dec 6, 2024, I took my 4-door sedan with roughly ~45K miles on it for an oil change at Woodie's in Uptown. It was easy to schedule and my husband dropped it off. They were done in couple of hours and called to tell me they found some "critical items" to the tune of $1546. It started with: replace wiper blades. They did send an itemized estimate when I requested it. Upon review, I declined. When my husband went to pick up the car he was shocked that we were charged $103 for an oil change (no tire rotation included). From that point on, I smelled oil each time I drove the car the next few days. Puzzled, my husband opened the hood to find the quarter-turn oil cap off, which sprayed oil all over the engine bay. I then received an email from Woodie's requesting a 5-star review. To which I replied with pictures of the mess and asked how Woodie's intended to resolve the issue. That was Dec 11. As of this writing, December 17, I have received no response from Woodie's. I am very disappointed with this experience, car-service and customer-service. (2-stars for convenience of location) Update: Jan 3 2025-- On the afternoon of Dec 31, this location called me. After phone tag, I ultimately spoke with Stuart today, who said they could not fix the oil on the sound-deafening carpet and probably gave some sort of apology. He then offered me $50 off of my next service over $100. TBD on if I will trust this location to "get my offer." I still have a botched oil change. Whole experience was bizarre and disheartening for Woodie's.