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1
Uptown

Horrible. Same as other reviews. 830am appt for simple tire rotation and balance. Its 4pm and still no update and when I call in it’s always “next one up”

We apologize for the extended waiting time, Mark. Your experience doesn't meet our usual standards. We value your time and are currently working on improving our processes to ensure more efficiency. Thank you for bringing this to our attention.

- Uptown
5
Davidson

Woodie's Auto Service Davidson was a huge help and great customer service for my son's car. He is a student at Davidson College, from Cincinnati so them helping along the way and keeping us posted being so far away was a huge help. Reliable service, and they even talked to our local mechanic here in Ohio to make sure they covered everything to get the answers about the car. We highly recommend and will use them again if needed!

Thank you, April, for your kind words! It's great to hear that we were able to provide you and your son with a positive experience. We strive to go the extra mile for our customers, even if they are far away. Your recommendation means a lot to us, and we look forward to helping you again in the future!

- Davidson
5
Charlottetowne Avenue

I live nearby the Charlottetowne Avenue location and regularly take my car there. They have been effective at keeping an old car (1994) running. The staff are professional and friendly, and they communicate well about problems and options for service.

We appreciate your wonderful review, Richard! It's great to hear that our team at the Charlottetowne Avenue location has been able to keep your 1994 car running smoothly. Our commitment to professional and friendly service is something we take pride in. Thank you for your continued trust in us!

- Charlottetowne Avenue
5
Mallard Crossing

Thank you, Gil, for your fantastic five-star rating! We're so glad to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know.

- Mallard Crossing
2
Davidson

Had an oil leak in my car and they replaced the oil pan but did not address / correct the leak so had to pay for the repair twice amounting to over $4,000. It was not safe to drive. Did not handle complaint well at all. This was not the first time I had issues here. If you need a simple oil change fine, but not the place to go for more complex repairs. I hope this helps someone else!

Dear Abby, we apologize for the inconvenience and frustration you experienced. We strive to provide exceptional service for all our customers and clearly fell short in your case. We take your feedback seriously and will use it to improve our processes moving forward. We hope you will give us another opportunity to make things right in the future.

- Davidson
5
Uptown

Excellent experience at Woodie’s! The staff are so professional and the quality of the service is exceptional!

Thank you Edward for your wonderful feedback! We are thrilled to hear that you had an excellent experience at Woodie's. Our team takes pride in providing professional service and exceptional quality. Your satisfaction means the world to us. We look forward to serving you again in the future!

- Uptown
1
Uptown

This is a horrible place!I just wanted to change the oil, after I picked up the car, my car didn't work properly, which was fine before. So I brought the car back, they told me it's not their fault but they can fix it for $1500, never again!

Dear Anna, we apologize for the negative experience. We understand your frustration and would like to investigate the issue further. Please contact us at your earliest convenience so we can find a satisfactory resolution.

- Uptown
5
Uptown

I would like to take a moment to highlight the exceptional service I consistently receive from Stewart McKay. Stewarts professionalism, friendliness, and genuine dedication to customer satisfaction are truly commendable. Every time I visit with a tire-related issue, Stewart meets me with a warm and welcoming attitude, ensuring that my concerns are addressed promptly and thoroughly. His helpful demeanor and willingness to go above and beyond make every visit a positive experience. Additionally, I want to recognize Daniel, who also exemplifies outstanding customer care. Both Stewart and Daniel consistently demonstrate a commitment to looking out for all customers, including myself, ensuring that everyone feels valued and supported. The overall atmosphere of the location is another noteworthy aspect. It is always inviting and well-maintained, making the experience even more pleasant. I also appreciate the teams efforts to keep customers updated throughout the process, fostering a sense of transparency and trust. Stewarts dedication, combined with the excellent service from Daniel and the entire team, truly sets this location apart. Thank you for consistently delivering such a high standard of service!

Thank you Catina for highlighting the exceptional service you consistently receive from Stewart and Daniel. We're glad they go above and beyond to ensure your concerns are addressed promptly. It's wonderful to know that their professionalism and dedication to customer satisfaction make every visit a positive experience. We appreciate your kind words about our inviting and well-maintained atmosphere, as well as our teams' efforts to keep you updated. Rest assured that we will continue to deliver the high standard of service you have come to expect.

- Uptown
5
Midtown

i show car+repair

Thank you for choosing our company for your car repair needs, Jennie! We appreciate your business and are glad to hear that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Midtown
5
Midtown

i show car+repair

Thank you for choosing our company for your car repair needs, Jennie! We appreciate your business and are glad to hear that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Midtown
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.