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2
Davidson

Had an oil leak in my car and they replaced the oil pan but did not address / correct the leak so had to pay for the repair twice amounting to over $4,000. It was not safe to drive. Did not handle complaint well at all. This was not the first time I had issues here. If you need a simple oil change fine, but not the place to go for more complex repairs. I hope this helps someone else!

Dear Abby, we apologize for the inconvenience and frustration you experienced. We strive to provide exceptional service for all our customers and clearly fell short in your case. We take your feedback seriously and will use it to improve our processes moving forward. We hope you will give us another opportunity to make things right in the future.

- Davidson
5
Uptown

Excellent experience at Woodie’s! The staff are so professional and the quality of the service is exceptional!

Thank you Edward for your wonderful feedback! We are thrilled to hear that you had an excellent experience at Woodie's. Our team takes pride in providing professional service and exceptional quality. Your satisfaction means the world to us. We look forward to serving you again in the future!

- Uptown
1
Uptown

This is a horrible place!I just wanted to change the oil, after I picked up the car, my car didn't work properly, which was fine before. So I brought the car back, they told me it's not their fault but they can fix it for $1500, never again!

Dear Anna, we apologize for the negative experience. We understand your frustration and would like to investigate the issue further. Please contact us at your earliest convenience so we can find a satisfactory resolution.

- Uptown
5
Uptown

I would like to take a moment to highlight the exceptional service I consistently receive from Stewart McKay. Stewarts professionalism, friendliness, and genuine dedication to customer satisfaction are truly commendable. Every time I visit with a tire-related issue, Stewart meets me with a warm and welcoming attitude, ensuring that my concerns are addressed promptly and thoroughly. His helpful demeanor and willingness to go above and beyond make every visit a positive experience. Additionally, I want to recognize Daniel, who also exemplifies outstanding customer care. Both Stewart and Daniel consistently demonstrate a commitment to looking out for all customers, including myself, ensuring that everyone feels valued and supported. The overall atmosphere of the location is another noteworthy aspect. It is always inviting and well-maintained, making the experience even more pleasant. I also appreciate the teams efforts to keep customers updated throughout the process, fostering a sense of transparency and trust. Stewarts dedication, combined with the excellent service from Daniel and the entire team, truly sets this location apart. Thank you for consistently delivering such a high standard of service!

Thank you Catina for highlighting the exceptional service you consistently receive from Stewart and Daniel. We're glad they go above and beyond to ensure your concerns are addressed promptly. It's wonderful to know that their professionalism and dedication to customer satisfaction make every visit a positive experience. We appreciate your kind words about our inviting and well-maintained atmosphere, as well as our teams' efforts to keep you updated. Rest assured that we will continue to deliver the high standard of service you have come to expect.

- Uptown
5
Midtown

i show car+repair

Thank you for choosing our company for your car repair needs, Jennie! We appreciate your business and are glad to hear that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Midtown
5
Charlottetowne Avenue

Thank you so much for your 5-star review, Lester! We're thrilled that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Charlottetowne Avenue
5
Davidson

Excellent service. Courtesy pickup was very nice.

We are thrilled to hear that you had an excellent experience with us! Thank you for your kind words about our courtesy pickup service. We value your feedback and look forward to serving you again in the future.

- Davidson
5
Huntersville

My husband called Woodie’s on a Saturday morning to get a battery replaced before a road trip. They gave him a ride home (only a few miles) and picked him up when the vehicle was ready. Staff was helpful and up front/honest about the diagnostics, inspection and battery/install cost. This was a great experience. We appreciate it!

Thank you Lindsay for choosing Woodie's for your battery replacement before your road trip. Our team is dedicated to providing exceptional service and convenience, so we're thrilled to hear that you had a great experience. Should you need any automotive assistance in the future, we'll be here to help.

- Huntersville
5
Huntersville

everyone at this facility was very nice and pleasant and very informative and told me exactly what I needed with proof and they did a wonderful job with my car I would recommend them for any type of auto care

Thank you for the 5-star review, Jan! We are thrilled to hear that you had a positive experience with us. Our team takes pride in providing excellent service, from start to finish. It means a lot to us that you would recommend us for any auto care needs. We look forward to serving you again in the future!

- Huntersville
1
Eagle

Worst auto shop I've ever dealt with. Paid over 1K to get car fixed. Immediately after leaving I left a voicemail explaining that the car was still acting up. I never got a call back. 2 weeks later, I was stranded on the side of the road with the same problem. Please don't take your vehicle here. They are rude and incompetent.

Nick, we sincerely apologize for your negative experience. We understand the frustration caused by unresolved car issues and lack of communication. Our team takes customer satisfaction seriously and we are disappointed to hear about your disappointment. Please know that we value your feedback and will use it to improve our service.

- Eagle
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.