North and South Carolina Auto Repair

These guys are sharp, friendly, tell the truth and have my business for life!

Well! I did not expect the Upscale Service I just received here at Woodies Tire? I have heard of Woodies, seen their locations, but have never needed to stop in due to leasing vehicles! BUT……..After this extremely nice service, unbelievably Comfortable waiting room ( that takes one back to TRUE SERVICE ) and everyone extremely friendly. Almost worth the money to just come by and have your vehicle checked while you relax! 😎😎 Thanks. Walter A. Parker.

⭐ 1 star I had a very frustrating experience at the Ballantyne Woodie’s location. I spoke with Mike and scheduled an appointment for a rack and pinion repair and power steering flush. I dropped my car off at 9 AM and was told it might take all day. Instead, it wasn’t ready until late the next afternoon. After pickup, I immediately noticed the car veering and called back. They said it was likely just a missed tire rotation and told me to return the next morning. When I did, I mentioned the worsening fluid leak. Pete said the pressure sensor was most likely issue and reminded me that they told me it required repairing. I called at 12:30 to check and was told my car hadn’t been touched. Pete also admitted a large amount of fluid leaked in their shop but said cleanup wasn’t included because I hadn’t paid for it. That made no sense to me. It gets worse—when I went to get in my car, there was a 12-16-inch crack in the windshield that was not there when I dropped it off. The staff seemed surprised and said the manager would contact me on Monday. He never did—I had to reach out myself. When I finally spoke with Eddie, I found him to be extremely dismissive, and blamed the crack on possible preexisting damage although my car was just in his shop the day before with pics showing there was absolutely no windshield damage. He refused to take responsibility and told me to file an insurance claim. The customer service here is seriously lacking. Communication was poor, the staff was unhelpful, and there was zero accountability. The only positive part of my experience was the polite shuttle drivers. I was also told my pressure sensor needed immediate attention, but since then, I’ve spotted no leaks in my parking garage at all. It felt like they were trying to pressure me into unnecessary repairs. I would not recommend this location to anyone.

I've always been able to trust and depend on Woodie's. They diagnosed my car's problem, called GM to validate the warranty and recommended I take it to a dealer. Other shops would simply put in a new transmission charge me $10k. I highly recommend Woodies.

Very professional great job first time customer. The team was fantastic.

As always nothing less than outstanding service. It's a great feeling to know your service needs will be exceeded. Thanks again!

You charged me $570 for a part that was $100 on the high end, and then acted like you did me a favor

I unfortunately had my alternator go out while visiting from out of town. As I was scheduled to leave the next day, Corey was super helpful and was able to get my car in and serviced sameday, all within a few hours! Being able to get the work done so quickly really did help turn my day around!

Outstanding. Keeps my 2001 Ram and 2002 Jeep on the road and safe.