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1
Huntersville

It actually makes me sad to post this review because I had been bringing my car to Woodies for the last year for all my car service and maintenance needs. Karl has always been very honest and professional. Unfortunately, I think they have some new staff that made my past experience horrible. I made an over the phone appointment a week in advance to get my back breaks done, oil change, tire rotation, and to fix 2 of my tire gauges that haven't been working properly. I dropped my car off at 8am and the guy working the front desk looked at me like I had 6 heads when I told him I made an appointment. He had to take down my information 3 times before he got it correct. I called them around 3pm and they told me they JUST got my car into the shop to work on. At 5:30pm they called me and told me I needed both sets of breaks replaced and it would be around $1200. I was upset because the appointment I made was to go on ahead and do the back breaks. I finally just told them I was going to get my vehicle and I wanted a quote for both sets of breaks. The guy on the phone told me $1200 and they couldn't give me a paper quote until I had my breaks checked?!?! Made absolutely no sense. I went to get my car and the guy in the shop also wouldn't give me a paper quote and told me it would be about $1,000... shady. I paid for my oil change and tire rotation (they had my car for 9 hours) and left. I got in my car and my tire sensors were still not working either. I will never go back, absolutely no point in making an appointment.

5
Huntersville

Great service and advise that has saved me hundreds of dollars

5
Huntersville

Great service. Karl always has my best interest in mind.

5
Indian Land

Curtis and very polite to a very helpful

5
Summerville

Excellent customer service

5
Ashley Road

Friendly personnel. Clean waiting room with free coffee n tea. Cold water cooler. Inspection completed in timely manner.

5
Charlottetowne Avenue

Service and personal are exceptionally wonderful

5
Summerville

Great customer service!!

5
Summerville

friendly efficent service highly recommended

5
Fort Mill at Doby's Bridge

I took my car to Woodies for a warrantied replacement and they were able to get my car back in working order in just a few hours. I will be back for any future needs!

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.