Charlotte Auto Repair

As always, I was completely taken care of at Woodies. It is great to have them to depend on to make sure my car is safe and working properly.They are always ready to help when I have a car problem. What a great crew in Tom and Dwayne. thank you!!

Best auto repair shop in Charlotte. Fair prices and honest work.

I don't usually do this, but these guys absolutely deserve a 5 star public review - Woodie's on McDowell is hands down the best autoshop I have ever found. Bobby and the guys are honest and courteous, and the customer service is outstanding. I have always been extra suspicious and untrusting of autoshops in the past, so these guys are especially a breath of fresh air! If you live in Charlotte I don't know why you would take your car anywhere else - tell Bobby that Kristin K. sent you, and that more homemade cookies are also on the way ;)

Today I had to take my car in because the front bumper was falling apart. I had called them yesterday and they told me to just come in so they could take a look at it. The man I spoke with at the front desk came out and looked at my car, and told me exactly what was wrong with it. He then recommended I go to a body shop close by, where they helped me with my car situation. Normally I hate going to car places because my prior experiences have been sketchy. Yet, luckily everyone was super friendly and polite. : ) I'll definitely by returning to this location if I continue to have further issues with my car!

Everytime I go to Woodies, they do such a fantastic job! I always feel welcome and that they have my best interest in mind. If I have any questions, they are quick to answer and are always willing to go the extra step to make the process go smoothly, whether that be taking me and picking me up from work or cleaning my windshield of ice before I leave! Glad I found such a great service station right outside my door!

Went to have an issue checked out today and was impressed. The place is clean, the staff is friendly and they seem – gasp – honest. The other reviews are spot-on. They were kind enough to tell me my car was fine (and not charge me), so I won't hesitate to take my car back when it's time to fork over money.

Failed my truck's inspection and tried to sell me new ball joints for $1300. Took it to another mechanic for estimate who said the joints were perfectly fine.

BUYER BEWARE. In addition to having over priced service, they have tried to sell me on unnecessary service every time I have been in there. Several co-workers in my building have reported the same feedback.

Never again will I go here.. and I caution all women to do research before coming to this chain repair shop. I took my BMW in for an oil change and inspection, which is all routine service and wasn't even worried about passing an inspection. The car is smart enough to tell me if something is wrong and is serviced regularly. I certainly wasn't expecting this place to tell me that I needed close to $2100 worth of repairs AFTER they failed the car for inspection. Rip Off!! I took my car to a reputable inspection shop and it passed with no issues. So tell me Woodies.. how is that honest service? Is honesty not in your business mission statement and instead rip off a potential loyal customer? I just hope someone can read this and benefit from my experience. Please go to a local shop, do your research, read reviews...it may save you a ton of stress and certainly don't go here.

My girlfriend went for an inspection and was told she failed and it would cost $2000 to correct the issues. Had other reputable shops look at the car and was told by other mechanics that there was no issue with the car. Other mechanics also heard similair complaints about Woodies.... rip off artists! Never go to repair shops that are a chain. There's a reason they can open multiple shops... stick with independent repair shops is my advice.