Charlotte Auto Repair

I was in Charlotte on business overnighting at a hotel when I discovered my brake line had failed. I made my way to Woodies which was nearby late in the afternoon. Originally it was not looking good but they were going to get back to me in the AM. I had to be in Winston Salem and Richmond for other meetings later in the week so I was planning on renting a car and returning to Charlotte in a week to pick up my vehicle. When they called me the next morning I was expecting to hear that it was going to cost $1000+ and it would be ready in a few days but instead they told me my truck was ready. They were able to fabricate a brake line and said the other suspect parts they weren't sure of ended up being OK (except for my brake pads that they recommended I replace when I get home). I was stranded out of town, vulnerable to be taken advantage of, and these guys took great care of me. The price was no where near what I thought I might have to pay. They didn't try to run up the bill, instead they worked to get me back on the road. I would recommend Woodies to anybody. They even delivered me to and from my hotel. Their waiting lounge is pretty unbelievable also. Thank you.

The customer service staff and mechanics at Woodie's addressed the issue I brought my vehicle in for and didn't try to upsell me services I didn't need immediately. They did a great job on the repair work I had done, it was a little costly but the work is guaranteed. I felt satisfied that the job was done correctly the first time. One of the very few auto service companies I can trust with my vehicle. I am a repeat customer as they have earned my business. Woodie's has been in business in the Charlotte area for many years for a reason and their great service reflects that. They even have shuttle service which is very convenient. Woodie's doesn't quarantine your vehicle from you for days like some mechanic shops. They are very efficient within your work schedule.

Quick, reasonable, and friendly.

Great service

The customer service here is amazing!!! When they say they will have your car ready they have it ready before the time they promised!!! Will be coming back!!

Best Auto Shop in Town. The guys here are very professional, I would recommend them 10/10 times to anyone!

These guys were amazing! I was going to work when I discovered I had a flat tire. I then changed my tire but my spare was flat too. I called a few places and decided on Woodie's mostly bc it was the closest shop to where I live (I decided to drive on my flat tire). I don't always make good decisions but when I do, apparently it's to go to Woodies on Palmer. When I get there, I'm obviously flustered. I'm now late to work and I haven't done my makeup yet. The gentleman at the front counter couldn't have been nicer and more comforting. He showed me where the coffee was and set me up in their waiting room with the remote while I waited. These guys worked fast! They plugged both my spare and regular tire and the guy that worked on my car (sorry, I didn't get names) even gave me a tip on how to maximize my subwoofer! I tried to tip them and even though they refused, I left the money on the counter, thanked them and started to leave. As I got to my car, the mechanic ran out after me and put the money in my console. These guys were so great! They were fast, super friendly and professional. They've earned my business for life! Thanks again guys!

Came for a tire rotation. Came in and went out in less than 20 minutes! Waiting room was clean and staff was very friendly and professional! Will definitely be coming back for future services and would recommend to anyone!

I had two flat tires last week both of which turned out to be unrepairable due to their proximity to the side wall. The mechanic took the tires out, found the holes showed it to me. After all of that, no charge. Granted they did not repair the tires, but they certainly took all this time for both tires to in mount, mount fin the hole and would be well within their right to charge something. I had not been to this shop before but certainly would say it is a shop that wants repeat customers.

Thank u for fixing my tire. Great service! Even when ur having a bad day.