North and South Carolina Auto Repair

I had both my cars serviced the same day! Always friendly staff, Ryan is always very helpful and knowledgeable. I really appreciated the courtesy transportation, to my home to pick up my second car for service and the reverse in bringing my cars home. Always enjoy the conversations and life lessons with the driver. Highly recommend Woodies Ballantyne! J.Cureton

Beautiful so great staff they did a wonderful job. The pricing was too aggressive, and had my work done elsewhere, but it’s a first class facility. I hope the next time I have to get a quote that they’re more competitive.

They don't stick to their hours

I tried Woodie's on Ballantyne Commons for the first time last weekend after being a loyal Firestone customer for about 10 years. I had been having issues with my regular shop's customer service, and ended up walking out of a second Firestone a few weeks prior because the manager was so condescending when I was checking in for an appointment. I had a code read by Firestone who quoted me $2,700 to fix an O2 sensor and catalytic converter, and Woodie's did the same job for $1,750. I was a walk in and they were still able to get the job done same-day. The best part was the shuttle service that will take you home and pick you back up when your car is done -- if I knew about the shuttle service sooner, I'd have switched a long time ago! The shuttle driver was the sweetest man named Mr. Ed who was a pleasure to speak with and very friendly. I have had issues in the past with repair shops communicating throughout the process and I had no problem getting timely updates from Woodie's without having to follow up. I am moving close to this location soon and I'm glad to have found a new shop, I'll definitely be back and have already recommended to others. Thank you!

I scheduled an appointment for a State Insoection on Wednesday 8:30am. They called me back and asked if I could pick another day. I asked for that Friday 8:30 am. "No problem". I drop my car off at the appropriate time. These inspections are a 30 min affair normally. I haven't heard any by 11am, so I call and am told my vehicle is just now being looked at. Around 2pm I get an email detailing things that need to be fixed. I had to call the shop back to confirm repairs. I was told end of the day. End of the day I'm told first thing in the morning. They have been open for 2.5 hrs and still not done. If they were realistic with time estimates I wouldn't be mad, but the constant pushback is bullshit. They dont.

Great personel, friendly. Did their job and I was able to travel on time.

Great staff members and excellent customer service. Highly recommend.

Overpriced and always recommend more than is actually needed.