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5
Mallard Crossing

Perfect service, friendly staff, Kyle was great, informative and very helpful. I recommend everyone to go there. Keep up with the great work guys.

Thank you for the amazing review, Fadi! It's great to hear that you had a fantastic experience with us. We are thrilled to know that Kyle went above and beyond to assist you. Your recommendation means the world to us! We can't wait to serve you again soon!

- Mallard Crossing
5
Midtown

Power window repair - Saturn 2002. Fair pricing with quick turn-over and no pressure to do multiple additional things to vehicle. Inspected car and told overall good shape. Different story at prior mechanic that I switched from, I had been told to expect a lot of work to keep it in shape. As this was a glass item, I had made an appointment at Safelite for repair, entering car's information. After waiting 2 weeks for the appointment - learned that their computer system incapable of informing customer that do not have the part and that they expect the customer to bring the parts. So happy to see in a review that Woodie's does power window repairs. So successful repair and a warranty. Customer service - yes.

1
Mallard Crossing

Don't go here. As someone who works in the dealership business, I chose this location because it's close to my home and they sent me a coupon. Just needed an oil change. Set an appointment for 7am. Right when they opened. Didn't matter one bit, as I still waited 4 hours for it... 4 hours for an oil change...unacceptable. Then when it came time to pickup, I was grossly over charged. They tried to charge me $105 for an oil change. (Even with my $15 off coupon)..after pushing back, they realized that my filter had been billed out 5 times...do you guys not check your paperwork? Or did you just think I was dumb enough not too? Still paid $60 for it after the adjustment and that was including the $15 off coupon.. unacceptable. Oil changes for my 2013 Hyundai should be $40 MAX, anywhere else. After expressing my displeasure, every employee I spoke to also relayed their own displeasure with working there and the company as a whole, it's pricing, it's timing, and it's schedule. This company is predatory to its customers and it's employees. Please, don't go here. I learned this lesson so that you don't have to.

Chris, we're truly sorry to hear about your experience. We understand the frustration you felt with the long wait time and overcharging. We strive to provide excellent service, so it's disappointing to hear that we fell short. We take your feedback seriously and will review our processes to prevent similar occurrences in the future. If there's anything we can do to regain your trust, please let us know

- Mallard Crossing
5
Uptown

Daniel does an excellent job reviewing your vehicle’s service needs, and is very courteous and professional. Woodies is upfront and reasonable with their pricing. Super convenient location for Uptown. Friendly staff. Highly recommend!

5
Ashley Road

Top Tier and amazing customer service!!! Thank you Rae and Edward for your honesty and superior service. I will certainly be back for any repairs needed on my Jeep!

5
Uptown

I take all my vehicles to Woodies and truly appreciate the honesty and customer service I get from Daniel. Car repairs are a reality and can be expensive so having someone you trust and who looks out for your best interest is invaluable.

4
Ashley Road

5
Huntersville

Went to Woodies on Rose Commons for a pre-purchase inspection for an used car. Perhaps the best $100 I've ever spent. The mechanic was beyond thorough (almost OCD- like). I watched from their very comfortable customer lounge! When he gave us the after- inspection report and said the vehicle looked great, we knew we could move forward with the purchase with confidence. And on top of all this- every interaction with Woodies from the phone call with Corey to set the appt to check out was handled with courtesy, professionalism and friendliness.

5
Midtown

Fast and friendly service!

5
Huntersville

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.