Indian Land
Do not go. I wish I would have read the other reviews. No wonder they have a 2.5 star rating on Yelp. McDonald's has a higher rating and that's saying something. Maybe it's called Woodies cause you get stiffed so hard. Started off that my brakes on my 2004 Honda Pilot went out and called Woodies on 7/2 and asked about their towing the website says they offer, they say they don't offer one and I'd have to pay but they recommend this company, ask how much the diagnostic is and she said she doesn't know. Okay. Call the company (5 stars for American towing they're amazing) to get my car towed to Woodies (7/3) and they say oh you don't pay us we have a contract with them. So maybe the lady at the desk was just new and was grossly misinformed, no problem. Get the diagnostic done, mine was 127.98 btw, the total for brakes, rotors, tires and a caliper was 2,800.39. That's also not including the diagnostic which is ON TOP of work you have done, never paid for a diagnostic when I get work done with someone only if I choose not to get the work done through them. You have to be kidding me! Called another local auto shop and got quoted 1,357.26 for the same things. Disgusting. Anyway, at the time they called for the diagnostic results and gave me the price I said that was a lot and I was going to need to save up a few checks to get it done and I asked if the car was okay to be there. The guy that I was talking to said let me ask my manager, puts me on hold, comes back and says that it can stay there I just need to keep them up to date. I tell him I get payed every 2 weeks and it will most likely be 2 months at least till I save up enough. He said that's fine. I asked if I needed to come in every 2 weeks and make deposits and he said it's not necessary. Cool. I get a text 5 days later asking when I plan to get the repairs done and that I could apply for koalifi. ?? Did I not just tell you 5 days ago my plan?? I text back again that I've already talked to someone and told them it was going to be a few checks till I could afford it. 2 days later get a text saying that I need to come by and pay the diagnostic so they can close my ticket. Was planning to that weekend but between working 730-6 most days it's hard to get off work at the animal hospital I work at because I always have to stay late due to, you guessed it, emergencies. I get a text yesterday threatening me that I need to have my car picked up by the end of the day today (they're open 7-2 Saturdays) or they will be applying for a title lean on my car. Wow. Just wow. Don't go, I will be telling everyone I know not to come to any Woodies unless you want to get pounded with no lube. Oh btw cost breakdown for everything so you know ahead of time: diagnostic-127.98, front brakes caliper and rotor-1257.29, rear brakes and rotor-573.84, 4 tires-969.26, tie rod ends-607.33, stabilizer links-315.97, struts- 867.50, serpentine belt-126.30, spark plugs-310.39, cleaning battery terminals-122.39 (this was the funniest one), new headlight assembly-1285.40 (lol), fuel flush-177.20, coolant diagnostic(just to see where the leak is not fix it)-257.49, oil change with dye(to find supposed leak which I've never had an issue with)-202.60. Let me save you some time and tell you to NEVER go here. Xoxo