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North and South Carolina Auto Repair

5978 reviews
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1
Carmel Road

If you don’t mind being BS around by nice people then stop by for free coffee, free rides to your home and back to the shop. Two days, of my truck parked on their lot without any service! Only excuses

Dear Sergio, Thank you for your feedback. We apologize for the delay in servicing your truck and the lack of communication. This falls short of our usual standards, and we will take your comments on board to improve our service. We hope to have the opportunity to make this right in the future.

- Carmel Road
5
Mallard Crossing

Thank you for your 5-star rating, Susan! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we strive to provide exceptional service. If there's anything else we can do for you, please don't hesitate to let us know.

- Mallard Crossing
5
Carmel Road

Some of the best customer service I've received in any industry. I had a flat tire; Ramey at this location got me in and out quickly — so fast that I didn't even need to use their courtesy shuttle (something I will take advantage of in the future). The price was also lower than I would've expected. Such a great overall experience that this location made a new, loyal customer.

Thank you for the glowing review, Jake! We're thrilled to hear about your exceptional experience with Ramey. It's wonderful to know that you were impressed with our efficient service and competitive pricing. We value your loyalty and look forward to providing you with more top-notch service in the future.

- Carmel Road
5
Carmel Road

Thank you for sharing your outstanding 5-star rating, Niya! We are grateful for your support and delighted that you had a wonderful experience with us. Please feel free to reach out if there is anything else we can do to make your time with us even better.

- Carmel Road
1
Mint Hill

I want to give no stars but I had to select at least one to post this, I left after getting thrown out with my child and my car torn apart after a miscommunication with Mr David about wanting to wait before any labor or charges were applied I kept asking "sir can we please discuss this" he wouldn't even look at me slammed the door and told me to go somewhere else it is the holidays I'm a single struggling parent with a lot of hardships on my plate all I wanted was a diagnosis and no labor applied till I knew what was wrong and had to drive my car back home torn apart my heart feels heavy especially being in the south this isn't how a man should ever treat a mother 💔

Hi Notta, thank you for sharing your experience. We're truly sorry for the miscommunication and any distress caused. We strive to provide exceptional service to all our customers, and your feedback will help us improve. Please reach out to our customer service team so that we can address your concerns directly.

- Mint Hill
5
Arrowood

Excellent

Thank you for the excellent rating, Niya! It's rewarding to know that you had a great experience with us. We strive to provide top-notch service and satisfaction to our valued customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out!

- Arrowood
1
Arrowood

Car was diagnosed. Authorized work to be done. When picking up the car paid invoice and left. After leaving realized they did not perform the work they diagnosed, but did perform a different service without authorization. Tried calling corporate office. No one working after 2pm on Friday and just called today and no one in office again to speak to.

Nicholas, we apologize for any inconvenience caused. We take this matter seriously and would like to discuss your experience further. Please send us a private message with your contact information, so we can reach out to you directly.

- Arrowood
5
Arrowood

Good service got me out in a quick manner. I would definitely recommend them! the people up front are great!

Thank you for the wonderful review, Paul! We appreciate your recommendation and are glad that you had a positive experience with our team. We pride ourselves on providing quick and exceptional service. Come back anytime!

- Arrowood
5
Mint Hill

The repairs for my Honda Pilot were diagnosed and handled quickly and efficiently. All of the staff were courteous and professional. We used the ride home and pick up options and that was excellent too.

5
Charlottetowne Avenue

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Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.