Charlotte Auto Repair

I get all my vehicle service work done at Woodies. Ken Snyder always goes above and beyond to make sure the job gets done right. You can depend on Woodies on Ashley Road not to sell you something you don't need and to treat you right. I recommend them to everyone.

Great guys with good service. Took my Jeep there because the rear CCV/Breather tube were covered in oil residue--they were honest about the repair and worked with me on the parts needed. Great customer service & communication. I'll be back & trust them with my car.

Great guys with good service. Took my Jeep there because the rear CCV/Breather tube were covered in oil residue--they were honest about the repair and worked with me on the parts needed. Great customer service & communication. I'll be back & trust them with my car.

Friendly service. Knowledgeable staff. Great waiting area.

Recently needed some service done and really am nervous when it comes to auto shops. My biggest pet peeve is I don't want to be charged for something if it isn't broke. You know the old adage "if it isn't broke, don't fix it". Woodie's is great in this area, they only do what you need done and at a reasonable price. They have multiple locations throughout Charlotte but this one in particular is great for those that live uptown or work uptown. Drop your car off in the morning and walk back in the evening to pick it up. No worries here!

Another service, another 5 star experience. Inspection and a few minor adjustments for only a pittance. They also noticed that I was 4000 miles overdue for an oil change and called to see if I would like that done at the same time.

Dropped my car off this morning for some basic work. Needed to get an e-brake adjustment, and inspection. From the moment I first called I knew this was going to be a good experience. Very polite and helpful on the phone, answering questions and even giving me an estimate (a lot of places won't). Dropped it off at about 7:45 am, both guys at the front were very polite, and we chatted for a few. In and out in about 5 min. I just got a call (about 2 hours later) My car is totally done, ready to pick up. Priced less then the estimate. And then here comes the part I hate, what else is wrong with my car, and what are you going to try and charge me for?? Didn't get that at all this time, my service tech let me know about a loose bearing that should be looked at soon, but I never felt that he was actually trying to sell me. Just a suggestion, and he even said he will have a print out of the work the car "should" have done. But never once did I feel pressured. That alone makes me want to bring my car back here to get that work done.....when I have the $$ Thanks Woodies, will be back!

Woodie's gets a full five stars, without hesitation. And here's why: I drive a 1994 Subaru Legacy Wagon ("the family heirloom") with over 200,000 miles on it. On Aug 31, 2010, my car battery died again, and I got it jumped a third time in two weeks, even after driving it for an hour to charge it up. Anyway, I called AAA to replace the battery. By the way - not all AAA service guys are alike. This guy replaced my full warranty battery with a new one, then did a cheesy handheld check on it once it was installed and claimed he couldn't give me the battery because my alternator was not sending out a strong enough voltage, even though I told him the alternator had been replaced a year ago, and I'd just driven 1000 miles from Arkansas to NC for a new job. Does this deter him? No. He takes out the new battery and puts my old one it, and of course recommends I go to a AAA service shop. He was friendly and professional, but as it turns out, a bit of a weasel. Not feeling too great with the prospect of having to replace the alternator and the battery (he didn't dispute the battery was bad), I searched the reviews and Woodies Auto Service was the only one with consistently good reviews. I called them up that night (it was after hours), and got a really nice receptionist that advised me to call in first thing in the morning. I was especially stressed, because I had an important meeting the next day, I was new to town, and not to be a sexist, but as a woman in a new town with an old vehicle, the outlook didn't seem too rosy. Anyway, I called Woodie's Auto Service the next day (Sept 1, 2010) and talked with Nolan, the manager. He was great to deal with. He was honest, and told me that in this area of the country there are some AAA service guys that love to tell AAA customers that they won't replace the battery because of a question about the alternator functioning properly. He gave me an estimate over the phone for a new alternator ($315 or so) but told me to bring it in, since he doubted that it was truly the alternator. I went to Woodie's Auto Service and the tested the alternator - no problems. It cost me all of $26.00 or so. They even checked my oil and gave me an extra quart or so, no charge. Very friendly, knowledgeable and honest. Given the reputation that a lot of mechanics have, it was a wonderful experience to be treated with respect and to have my car serviced by well-qualified and honest mechanics. And the battery? I called AAA and got a different service guy - he replaced the battery at Woodies - no problems. I highly recommend this shop for automotive services.