Carmel Road
The guys were nice and had good customer service, but they didn’t fix the issue or only fixed part of the issue with my car! Soon after I got it back a couple days later my engine light came back on and the same problem I had was happening. They switched out the battery thats it and charged me over $400 for it! I let someone else who did my inspection look at it and he said it probably needs new spark plugs and an O2 sensor!! So for an actual all work mechanic shop, with people who are supposed to be professionals, to not figure out what else was wrong with it is just ridiculous to me! I should be able to get a free service so they can actually fix the problem!!
Dear Ka'Maury, thank you for your feedback. We apologize for the inconvenience you experienced with your car. We strive to provide excellent service and it's disheartening to hear about your continued trouble. We would like to make things right. Please contact us directly so we can further discuss the issue and find a resolution.
- Carmel Road