North and South Carolina Auto Repair

Thank you for repairing our truck on such a short notice so we can make it back home safe. Everyone has been so nice and professional. We absolutely recommend this place.

Do not trust them to diagnose your car.. We took our Kia Sorrento there. They did not put the bolt back on the heat shield which cause a rattling sound. The check engine light was on. We told them it came up as the o2 sensors. It was smoking out of the tail pipe and making a noise when accelerating. We were told we needed an oil change and o2 censors. My husband informed them that we had an oil change, that the indicator was not reset. They charged us $174.40 to diagnose what we told them was already wrong. They quoted over $700 to change the o2 sensors and change oil. The sensors and oil (with a booster) with the filter were $253 so they were charging over $447 for an oil change and o2 sensors. 1hr 30 minutes max of work. We took it home and did these things and the car still smokes and it still says to change the sensors. They never checked the smoking out the tail pipe issue. They are a sorry excuse for a shop. I get better help at auto zone.

My husband needed his window washer blades replaced and was prepared to wait since he didn't have an appointment. They took the car back and replaced the blades within 5 minutes and he was on his way. Thank you for the great customer service as always.

Very helpful, knowledgeable, and excellent customer service. Best auto shop in the Davidson area!

Poor service, and they ripped me off

I recently took my car to for an inspection, and I had a mixed experience. On the positive side, the front service was nice and welcoming. However, I encountered an issues that left me dissatisfied. Before the inspection, I had my car checked by my mechanic to ensure it was ready to pass, as I was planning to go out of town that Friday. The inspection was supposed to take under an hour, but I ended up waiting much longer. The main issue arose when they failed my car for a "loose" tire rods. The next day, I took my car back to my mechanic, and he replaced all four tire rods. He mentioned that while there was a little give, it seemed they were being overly picky. I think they were trying to upsell their repair services. (Who cares about a $30 inspection fee when you can upsell services you wouldn’t have normally come in for.) Usually, I go to a quick service place for my inspections and I'm in and out in 15 minutes. I wanted to share my experience so others can be aware and make an informed decision.

Zero confidence in their ability to accurately repair the part without overcharging me.

Sister had them come get her car since it wouldn't start. Once they got it they tried pumping the bill up with all kinds on extras when all she needed was the battery replaced. Finally had to call them and argue about the bill. They tried to charge her over $400 to replace the battery in a Honda CRV. Finally got them to remove the "diagnostic fee" they were trying to charge her on top of the labor to install an overpriced battery to begun with. If my 85 yo Sister hadn't called me they would have ripped her off. Bad enough she had to pay over $285 for a battery that Advance Auto would have put in for free for half the price. They need to be ashamed of themselves for trying to take advantage of an older woman.

Great and quick oil change and rotation. Great service.