Midtown
When first moving to Charlotte I was very nervous about finding a reliable mechanic, and unfortunately that search still continues. Came in to replace a damaged splash guard for my car and was told the correct parts were ordered and fixed accordingly however after 1 day of normal driving the guard fell halfway off. After taking it to another shop I was told the guard was missing 10+ pins and that it was actually not even the correct guard for my vehicle, so now I will need to pay even more money to get it “fixed”. I have no ill will, just wanted to provide my own experience so other people can make their own decisions accordingly.
Dear K-B, thank you for sharing your experience with us. We're sorry to hear about the issues you encountered with your splash guard replacement. We strive to provide accurate and reliable service, so we understand your frustration. Your feedback will help us improve our processes to prevent such errors in the future. If you have any further concerns, please don't hesitate to reach out to us directly.
- Midtown